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PruittHealth logo

Concierge - Assisted Living

Job Overview

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Employment Type

Temporary
Part-time
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Benefits

flexible schedule
Paid Time Off
Employee assistance program
Training and Development
team environment
supportive management
Community involvement

Job Description

PruittHealth is a reputable assisted living facility dedicated to providing compassionate and comprehensive care to senior residents. Established with the mission to foster a supportive and family-like environment, PruittHealth is recognized for its commitment to enhancing the quality of life for older adults by delivering personalized and respectful services. Known for its exemplary standards in healthcare and senior living, the organization emphasizes a culture based on love, giving, and care, uniting staff, residents, and families as one supportive family unit. The facility operates with a focus on creating safe, welcoming, and engaging environments where seniors thrive comfortably and securely.

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Job Requirements

  • High school diploma or equivalent
  • minimum 1 year of customer service or administrative experience
  • ability to communicate effectively
  • professional demeanor
  • ability to multitask
  • strong interpersonal skills
  • availability for varying shifts

Job Qualifications

  • High school diploma or equivalent
  • associate degree preferred
  • minimum 1 year of customer service or administrative experience, preferably in senior living, hospitality, or healthcare
  • excellent verbal and written communication skills
  • strong interpersonal skills and a compassionate demeanor
  • proficiency in Microsoft Office and basic office equipment
  • ability to multitask and remain composed under pressure
  • familiarity with HIPAA and elder care standards is a plus

Job Duties

  • Greet residents, visitors, and staff warmly and professionally
  • manage front desk operations including answering phones, responding to inquiries, and directing calls appropriately
  • monitor visitor access and maintain security protocols
  • assist residents with requests such as transportation scheduling, appointment reminders, and general information
  • coordinate with other departments to ensure timely service delivery such as maintenance, housekeeping, dining
  • maintain accurate logs and records such as visitor sign-in, package deliveries, resident requests
  • support event coordination and community programming as needed
  • respond to emergency situations calmly and in accordance with facility protocols
  • uphold confidentiality and respect for resident privacy at all times

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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