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Concierge - Ascent South Lake Union

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $24.00
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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

Competitive medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
onsite housing discount
401(k) with Company Match
Paid parental leave
Employee assistance program

Job Description

Greystar is a leading, fully integrated global real estate company that provides comprehensive expertise in property management, investment management, development, and construction services focused on institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar operates on an international scale managing and operating over $300 billion of real estate assets across nearly 250 markets worldwide, with offices strategically located throughout North America, Europe, South America, and the Asia-Pacific region. As the largest operator of apartments in the United States, Greystar manages more than 1,000,000 units/beds globally and maintains a robust institutional investment management platform with nearly $78 billion in assets under... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior experience in customer service or hospitality roles preferred
  • Excellent communication skills
  • Ability to work flexible hours including evenings and weekends
  • Reliable and punctual
  • Ability to maintain confidential information
  • Strong organizational skills
  • Ability to handle multiple tasks simultaneously

Job Qualifications

  • High school diploma or equivalent
  • Experience in customer service or hospitality preferred
  • Strong communication and interpersonal skills
  • Ability to multitask and manage time efficiently
  • Familiarity with local community amenities and services
  • Proficiency in basic computer applications
  • Positive and professional attitude
  • Ability to work flexible schedules including evenings and weekends

Job Duties

  • Greets prospects and residents as they enter the office or leasing area, ensure the comforts of prospects and visitors while they wait to speak with a team member
  • Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary
  • Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and coordinates the loading dock and/or elevator schedule for move-ins and move-outs
  • Ensures clubhouse amenities are in tour condition prior to leasing office opening each morning
  • Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours
  • Maintains tracking logs for equipment rentals, dry cleaning services, and/or other services provided by the community
  • Assists the community team with scheduling, planning and organizing resident activities and programs
  • Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge vendors

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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