You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $24.89
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Career development opportunities
Employee wellness programs
Job Description
The Lodge, located in the heart of Sonoma and just steps away from the unique charm and rich history of Sonoma Plaza, stands as a shining example of an authentic and nuanced hospitality experience that celebrates the essence of the region. This esteemed resort is renowned for its hand-crafted touches that pay homage to centuries of local artisans and craftspeople, forging a deep connection to the local culture and heritage. Guests at The Lodge are immersed in an environment that emphasizes quality, craftsmanship, and an appreciation for the finer things, including local wines, art, and olive oils, making it more... Show More
Job Requirements
- High school diploma or equivalent
- No previous experience required
- Must be fluent in oral and written English
- Ability to perform mathematical calculations at a high school graduate level
- Knowledge of standard cash handling procedures
- Ability to use computerized cash register systems
- Ability to read written communiques and monochrome computer screens
- Capacity to operate computer, calculator and telephone keyboards
- Ability to understand and follow verbal and written instructions
- Good communication skills
- Ability to handle stressful and highly emotional customer service situations with tact
- Highly organized and attentive to detail
Job Qualifications
- High school diploma or equivalent
- Fluent in oral and written English
- Strong mathematical aptitude and knowledge of standard cash handling procedures
- Experience dealing directly with the public and basic customer service skills
- Ability to read written communiques and monochrome computer screens
- Ability to operate computer, calculator and telephone keyboards
- Strong verbal and written communication skills
- Ability to multitask and follow verbal and written instructions
- Tact and understanding in handling customer service problems including stressful situations
- Highly organized with attention to detail
Job Duties
- Greets and completes established check-in procedures for arriving guests on a daily basis
- Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures
- Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods
- Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and using suggestive selling techniques
- Maintains good customer relations by keeping abreast of all in-house and area functions to answer questions and concerns with timely and knowledgeable responses
- Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests
- Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy
- Maintains a friendly, cheerful and courteous demeanor at all times
Job Criteria
Experience
No experience required
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
Nearby Cities
Jobs By Filter