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Scully Company

Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $21.00
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Work Schedule

Standard Hours
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Benefits

Competitive salary plus additional merit opportunities
Medical insurance
Dental Insurance
Vision Insurance
Employer-paid life insurance
long-term disability insurance
short-term disability insurance
401(k) with employer match
Paid Time Off
Paid holidays
Employee housing discount
Tuition Assistance
Ongoing training opportunities
Parental leave
flexible spending accounts
Pet insurance

Job Description

Scully is a distinguished and long-standing family-owned company well known for its commitment to fostering a rewarding and inclusive work environment. With a rich history of excellence and a focus on community-oriented living, Scully operates apartment communities that prioritize resident satisfaction, quality service, and a strong sense of belonging. Recognized for its impressive culture that balances professionalism with a familial atmosphere, Scully has earned multiple awards over the years for its dedication to employee well-being, career growth, and work-life balance. Joining Scully means becoming part of a team where your contributions are valued and your voice genuinely matters.

The Conci... Show More

Job Requirements

  • Associates degree preferred
  • At least 2 years of experience in the position or equivalent work experience in concierge services
  • Minimum of two years sales experience

Job Qualifications

  • Associates degree preferred
  • At least 2 years of experience in the position or equivalent work experience in concierge services
  • Minimum of two years sales experience

Job Duties

  • Develops a strong knowledge of the community's facilities and services surrounding it
  • Provides guest with information about attractions, facilities, services, and activities in or outside the property
  • Makes resident reservations for forms of transportation when requested
  • Makes guest reservations for the theatre and other forms of entertainment when requested
  • Obtains necessary tickets and provides directions to facilities
  • Organizes special functions as directed by management
  • Coordinates resident requests for special services or equipment with the appropriate department
  • Contacts residents periodically to ascertain any special needs
  • Handles resident complaints and solve problems to the degree possible
  • Assist Concierge Supervisor with training as needed
  • Ensure customer needs are met: provide directions
  • suggestions for restaurants
  • Greet residents in a friendly and courteous manner
  • Coordinate special events or special projects as assigned
  • Provide information on the geographical area
  • Suggest site-seeing locations and arrange tours
  • All other duties as assigned by Concierge Supervisor and or Community Manager

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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