Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $21.00 - $22.00
Work Schedule
Standard Hours
Benefits
401(k) Plan with Matching Contributions
comprehensive medical
dental care
Vision care
Paid parental leave
Paid Time Off
company holidays
Job Description
JLL is a global professional services firm specializing in real estate and investment management, recognized worldwide for its expertise and innovative approach. With a commitment to shaping the future of real estate, JLL combines world-class services, advisory, and technology to deliver optimal solutions for its clients. At JLL and its technology division, JLL Technologies, employees are empowered to thrive, build meaningful careers, and find a sense of belonging within the company. The organization values diverse talent and encourages individuals with experience in commercial real estate, skilled trades, technology, or those looking to transition into a new industry to join their... Show More
Job Requirements
- Excellent communication skills including verbal and written
- Excellent problem solving skills
- Comfortable approaching guests
- Knowledgeable on Microsoft Office, Google Docs, digital technology
- Ability to complete multiple tasks while maintaining a pleasant and professional demeanor
- Ability to listen and react quickly to guests' and retailers' requests in a genuine manner
- Ability to prioritize tasks under pressure
- Ability to work with varied personalities and temperaments
- Self-motivated and action-oriented team player
- Team player
- Takes pride and ownership in the position and property
- Strong knowledge of New York City's entertainment, dining and cultural venues
- Commitment to keeping that knowledge up-to-date
- 2+ years previous experience in hospitality, customer service or high-end retail
Job Qualifications
- Excellent communication skills including verbal and written
- Excellent problem solving skills
- Comfortable approaching guests
- Knowledgeable on Microsoft Office, Google Docs, digital technology
- Ability to complete multiple tasks while maintaining a pleasant and professional demeanor
- Ability to listen and react quickly to guests' and retailers' requests in a genuine manner
- Ability to prioritize tasks under pressure
- Ability to work with varied personalities and temperaments
- Self-motivated and action-oriented team player
- Takes pride and ownership in the position and property
- Strong knowledge of New York City's entertainment, dining and cultural venues
- 2+ years previous experience in hospitality, customer service or high-end retail
Job Duties
- Upholds helpful, friendly, and professional service standard at all times
- Directs guests efficiently to retailers, dining, lodging and attractions
- Effectively pairs services to guests' needs
- Utilizes an "above and beyond" approach to assisting guests
- Supports all property programs and initiatives enthusiastically
- Assists with keeping Guest Services Desk stocked with information including local maps, brochures and event literature
- Builds and maintains relationships through networking with retailers
- Meets or exceeds given goals for gift card sales
- Takes a proactive approach to understand trends, citywide events and hot spots to easily assist guests
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter