Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $22.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Tuition Reimbursement
Disability insurance
Job Description
Cottage Health is a leading acute care hospital system located on the central coast of California, widely known for its superior patient care, innovation, medical research, and education. Founded in 1888, the health system primarily operates in Santa Barbara, California, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics, and a multi-site Urgent Care system. Cottage Health's mission is to serve the central coast communities with excellence, integrity, and compassion. The organization is dedicated to putting patients first every day, helping them return to their lives and the places they love. With a commitment to diversity, equity,... Show More
Job Requirements
- Minimum two years of front of house or guest service-related experience
- preferred service experience at a four diamond property or higher within less than 24 months of hire
- intermediate computer skills with proficiency in Excel, Word, and 35 wpm typing speed
- preferred intermediate user of MS Outlook
- knowledge of basic medical terminology and hospital services
- basic knowledge of insurance carriers and types of medical coverage
- bilingual skills preferred
- two years of general college coursework preferred
Job Qualifications
- Two years of general college coursework preferred
- intermediate computer skills including proficiency with Excel, Word, and typing speed of 35 words per minute
- preferred intermediate user of MS Outlook
- knowledge of basic medical terminology and hospital services
- basic knowledge of insurance carriers and types of medical coverage
- bilingual skills preferred
- minimum two years of front of house or guest service-related experience
- preferred service experience at a four diamond property or higher within less than 24 months of hire
Job Duties
- Serve as a greeter to hospital guests
- screen visitors attempting to enter the hospital
- navigate patients to admitting staff or relevant service lines
- contribute to guest experience by participating in service enhancement programs such as Benefactor/Special Guest, The Little Cottages, Sleep Room Program, and Loan Out Program
- maintain safety and security protocols during guest screening
- provide accurate information and directions to visitors
- support overall culture of safety and service excellence
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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