Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Day Shifts
Benefits
Career growth and training programs
Direct employee support program
Exclusive discounts and offers
Complimentary continuing education courses
Celebration of employee milestones
referral bonus opportunities
Medical insurance
Dental Insurance
Vision Insurance
mental health benefits
prescription benefits
Paid Time Off
401(k) savings with employer match
short-term disability
long-term disability
Life insurance
Job Description
Belmont Village Senior Living is a renowned operator of luxury senior living communities located across the United States and extending internationally to Mexico City, Mexico. Specializing in delivering high-quality senior care, Belmont Village combines exceptional facilities with a compassionate and dedicated team that supports seniors through their later years. The company emphasizes a culture rooted in core values such as Trust, Respect, Teamwork, Dignity, Integrity, Ownership, and Learning. These principles guide every aspect of their operations as they create environments where seniors can thrive physically, emotionally, and socially. Belmont Village Senior Living prides itself on its strategic development plan, which... Show More
Job Requirements
- High school diploma or equivalent
- Proven experience using a multi-line phone system
- Proficiency with MS Office applications
- Ability to communicate clearly in verbal and written English
- Initiative with advanced critical thinking skills
- Strong administrative and organizational abilities
- Professional and team oriented attitude
- Consistent and reliable attendance
Job Qualifications
- High school diploma or equivalent
- Proven experience with a multi-line phone system with demonstrated professional phone etiquette
- Demonstrated proficiency with MS Office applications to perform job-related tasks
- Must be able to communicate clearly in verbal and written English
- Demonstrates initiative with advanced critical thinking skills
- Proven administrative and organizational skill set
- Professional, pleasant and team oriented attitude
- Consistent and reliable attendance
Job Duties
- Greet residents, visitors and staff warmly
- Manage and direct incoming phone calls efficiently and professionally
- Address inquiries and requests promptly, reliably and confidentially with empathy and dignity
- Log and coordinate distribution of packages as appropriate
- Collaborate with various departments to promote effective communication
- Monitor community access by ensuring proper use of the kiosk sign-in process and respond to emergency situations according to company policy and procedure
- Schedule resident transportation, coordinate resident trips, manage event and guest meal reservations, and assist with event setup as needed
- Record maintenance work order requests through an electronic record system
- Maintain an organized workspace to promote efficiency and preserve first appearance impressions
- Make hospitality, customer service, and resident satisfaction your top priorities in every interaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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