Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $21.00
Work Schedule
Standard Hours
Benefits
competitive salary
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off
Paid holidays
Employee housing discount
Tuition Assistance
Parental leave
flexible spending accounts
Pet insurance
Job Description
Scully is a renowned family-owned company dedicated to delivering exceptional apartment community services and fostering a workplace where employees feel genuinely valued and appreciated. Known for its strong family culture and commitment to employee growth, Scully has earned accolades for fostering an environment where employees have a real voice and opportunities to advance in their careers. As an award-winning establishment, Scully promotes work-life balance and a supportive atmosphere that makes the company more than just a workplace — it is a home for its team members. The company offers competitive compensation and an inclusive benefits package designed to support the... Show More
Job Requirements
- Associate degree preferred
- minimum of two years experience in concierge services or similar role
- at least two years sales experience
- excellent communication skills
- customer service orientation
- ability to handle multiple tasks
- problem-solving ability
- willingness to assist with training
- flexible and adaptable
- knowledge of local attractions and transportation options preferred
Job Qualifications
- Associates degree preferred
- at least 2 years of experience in concierge services or equivalent work experience
- minimum of two years sales experience
- strong interpersonal and communication skills
- ability to provide excellent customer service
- proficiency in making reservations and handling special requests
- ability to organize and coordinate events
- problem-solving skills
- friendly and professional demeanor
- ability to work collaboratively in a team environment
Job Duties
- Develops a strong knowledge of the community's facilities and services surrounding it
- provides guests with information about attractions, facilities, services, and activities in or outside the property
- makes resident reservations for forms of transportation when requested
- makes guest reservations for the theatre and other forms of entertainment when requested
- obtains necessary tickets and provides directions to facilities
- organizes special functions as directed by management
- coordinates resident requests for special services or equipment with the appropriate department
- contacts residents periodically to ascertain any special needs
- handles resident complaints and solves problems to the degree possible
- assists Concierge Supervisor with training as needed
- ensures customer needs are met: provide directions
- suggestions for restaurants
- greets residents in a friendly and courteous manner
- coordinates special events or special projects as assigned
- provides information on the geographical area
- suggests site-seeing locations and arranges tours
- performs all other duties as assigned by Concierge Supervisor and/or Community Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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