Concierge

Oceanside, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $17.00 - $20.00

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

retirement savings plan

Employee assistance program

Paid Time Off

Sick Time

Holiday pay

Tuition Reimbursement

Flexible pay options

Job Description

Sunrise Senior Living is a reputable senior living provider dedicated to empowering residents to live longer, healthier, and happier lives. Recognized repeatedly as a Great Place to Work, Sunrise has built a strong culture that values meaningful connections between residents, their families, and team members. This commitment to a supportive and fulfilling work environment offers employees the opportunity not only to serve others but also to grow professionally and find personal satisfaction in their roles. Founded on the sacred value of human life, Sunrise emphasizes compassionate care, team collaboration, and respect for each individual's dignity in every aspect of its... Show More

Job Requirements

High school degree or GED
proven customer service experience
proficiency with computer skills and Microsoft Office including Windows, Outlook, and Excel
ability to learn new technology applications
understanding of safety protocols
ability to effectively communicate both verbally and in writing
strong organizational skills and attention to detail
ability to respond to emergencies and comply with safety regulations
willingness to participate in training and team meetings
as applicable, sign Driver job description for those driving Sunrise vehicles
pass required drug tests and health screenings
comply with COVID-19 and influenza vaccination mandates as required by law

Job Qualifications

High school degree or GED
proven customer service experience and skills
proficiency in Microsoft Office, including Windows, Outlook, and Excel
ability to learn new applications specific to Sunrise
strong communication and organizational skills
ability to handle multiple priorities
good judgment, problem-solving, and decision-making skills
accurate record keeping

Job Duties

Oversee the community entry area for visitors, guests, and residents, extend a warm welcome and greeting
offer and provide beverages to visitors and guests
ensure that community safety protocols are in place
Contact the Director of Sales, Executive Director, or Department Coordinator to meet with prospective residents, families, or visitors and ensure wait times are minimal
Greet potential candidates interested in Sunrise careers and direct them to apply or capture their information in the Applicant Tracking System
Answer incoming calls within two to three rings with an appropriate greeting
Take and communicate complete messages
Provide community overviews to callers and direct calls appropriately
Manage appointments for residents and family members
Send get-well and sympathy cards as appropriate
Order flowers and name plates for new residents
Maintain marketing and move-in packet inventory
Support sales inquiries and lead tracking
Keep desk and Bistro areas clean and organized
Ensure refreshments and music are available in the Bistro
Ensure safety and compliance with health and safety regulations
Maintain resident and staff rosters and assist with emergency procedures
Respond to emergencies per policies
Manage guest and resident sign-in/out procedures
Update logs and records
Prepare and tally meal tickets
Collect and process meal ticket money
Organize and distribute mail
Assist with recruitment data entry
Monitor and order office supplies
Track and disperse team paychecks
Participate in team engagement and training programs
Perform other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: