Concierge

Elgin, IL, USA|

Job Overview

Compensation

Type:

Hourly

Rate:

Exact $16.00

Work Schedule

Flexible

Benefits

Medical insurance

Dental Insurance

Vision Insurance

mental health benefits

prescription drug coverage

Paid Time Off

401(k)

Job Description

Belmont Village Senior Living is a distinguished operator and manager of luxury senior living communities across the United States and Mexico City, Mexico. Renowned for its commitment to excellence, Belmont Village specializes in providing top-quality care and hospitality to seniors, ensuring a vibrant and supportive environment for residents. The company prides itself on cultivating diverse teams of servant leaders who thrive in active, hands-on roles and are dedicated to fostering trust, respect, teamwork, dignity, integrity, ownership, and continuous learning. With a dynamic strategic growth plan, Belmont Village offers abundant opportunities for professional development and career advancement, making it a great... Show More

Job Requirements

High school diploma or equivalent
Proven experience with a multi-line phone system
Proficiency in MS Office applications
Ability to communicate clearly in verbal and written English
Demonstrated initiative and critical thinking skills
Strong administrative and organizational abilities
Professional and team oriented attitude
Consistent and reliable attendance

Job Qualifications

High School diploma or equivalent
Proven experience with a multi-line phone system with demonstrated professional phone etiquette
Demonstrated proficiency with MS Office applications to perform job-related tasks
Must be able to communicate clearly in verbal and written English
Demonstrates initiative with advanced critical thinking skills
Proven administrative and organizational skill set
Professional, pleasant and team oriented attitude
Consistent and reliable attendance is essential for all Belmont Village employees to ensure the successful operation of the community

Job Duties

Greet residents, visitors and staff warmly
Manage and direct incoming phone calls efficiently and professionally
Address inquiries and requests promptly, reliably and confidentially with empathy and dignity
Log and coordinate distribution of packages as appropriate
Collaborate with various departments to promote effective communication
Monitor community access by ensuring proper use of the kiosk sign-in process and respond to emergency situations according to company policy and procedure
Schedule resident transportation, coordinate resident trips, manage event and guest meal reservations, and assist with event setup as needed
Record maintenance work order requests through an electronic record system
Maintain an organized workspace to promote efficiency and preserve first appearance impressions
Make hospitality, customer service, and resident satisfaction your top priorities in every interaction

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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