Company Logo or Photo

milk + honey

Concierge

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $20.00
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

competitive compensation plan
Affordable Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
matching 401k plan
Company paid basic life and AD&D
Internal growth and mobility
generous discounts
Ongoing training and continued education
Employee Referral Bonus
LA Fitness discount
Return-to-work bonus
paid Volunteer Time Off

Job Description

milk + honey is a premier spa and wellness company known for its commitment to providing exceptional experiences that foster relaxation, rejuvenation, and authentic human connection. Established as a leader in the beauty and wellness industry, milk + honey offers a range of holistic treatments that emphasize kindness, integrity, inclusiveness, and excellence. The company has a reputation for creating a hyperclean environment free of harsh toxins, ensuring that both guests and team members thrive in a healthy, supportive atmosphere. As a company that values internal growth, ongoing education, and diversity, milk + honey holds a place as a beloved destination... Show More

Job Requirements

  • High school diploma or GED
  • Experience in beauty, wellness or hospitality is preferred
  • Efficient multitasking and organization skills
  • Strong interpersonal communications skills and attention to detail
  • Ability to use discretion with guest information
  • Strong problem-solving capabilities
  • Available to work nights, weekends and some holidays
  • Commitment to adhering to milk + honey's policies and procedures, embracing any protocol changes with diligence and professionalism
  • Ability to sustain physical activity throughout scheduled shifts, with a keen ear for understanding guests' needs and the capacity to lift up to 25lbs
  • Ability to stand for prolonged periods of time and remain attentive to guests' needs

Job Qualifications

  • High school diploma or GED
  • Experience in beauty, wellness or hospitality preferred
  • Efficient multitasking and organization skills
  • Strong interpersonal communications skills and attention to detail
  • Ability to use discretion with guest information
  • Strong problem-solving capabilities
  • Available to work nights, weekends and some holidays
  • Commitment to adhering to milk + honey's policies and procedures, embracing any protocol changes with diligence and professionalism
  • Ability to sustain physical activity throughout scheduled shifts, with a keen ear for understanding guests' needs and the capacity to lift up to 25lbs
  • Ability to stand for prolonged periods of time and remain attentive to guests' needs

Job Duties

  • Ensure every guest experience meets the expectations of the guest process and workflow from initial guest interaction through guest departure
  • Educate guests on retail offerings, memberships and enhancements
  • Demonstrate attention to detail when checking guests in and out, reviewing forms and previous history, rebooking future services and ultimately ensuring the schedule is flush for optimal efficiency every day
  • Collaborate with colleagues and managers to complete daily tasks and side work, ensuring the seamless operation of the spa + salon
  • Exemplify milk + honey's core values in every interaction, fostering a culture of integrity, excellence, kindness, inclusiveness and connection

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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