Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Professional development opportunities
Employee assistance program
Retirement Plan
Paid holidays
flexible scheduling
Job Description
ZRS Management is a recognized leader in residential property management providing exemplary services across a diverse portfolio of communities. The company is committed to excellence in resident relations, community engagement, and operational efficiency. As a well-established firm within the real estate and property management industry, ZRS Management places strong emphasis on professional development and inclusive workplace culture, ensuring both residents and employees experience high satisfaction and support. Known for its proactive approach to resident services and innovative community programming, ZRS Management develops strong, lasting relationships with residents by offering exceptional concierge support that goes beyond traditional management roles.
The C... Show More
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Job Requirements
- High school diploma or equivalent
- Experience in customer service or related field preferred
- Ability to work five days a week as scheduled by Property Manager
- Strong communication skills
- Proficiency with computers and social media platforms
- Ability to plan and coordinate community events
- Knowledge of Fair Housing laws
- Ability to handle multiple tasks efficiently
- Capability to maintain professional demeanor under stress
Job Qualifications
- High school diploma or equivalent
- Strong professionalism
- Excellent communication and people skills
- Good sales skills
- Excellent computer skills
- Verbal, math and reasoning skills
- Strong interpersonal and organizational skills
- Attention to detail
- Knowledge of internet, email and social media marketing
- Ability to read and write English professionally
- Team oriented with ability to work independently
- Well organized
- Ability to prioritize and multitask
- Ability to handle stressful and diverse situations calmly
- Good judgment and common sense understanding
Job Duties
- Maintain the ZRS MANAGEMENT-trained greeting to all prospective residents with an introduction of services offered by the Concierge
- Build and maintain a strong rapport with all residents
- Assist in increasing resident retention by acting as social director for the community including planning, implementation, and set up of all functions
- Coordinate monthly newsletter with approval of Property Manager
- Reserve VIP suite and clubroom and stock all goods needed for both areas
- Maintain a good rapport with businesses to achieve benefits for concierge services and referrals
- Assist Leasing Consultants
- Offer referrals, arrange events and other personal needs, provide miscellaneous supplies to residents
- Arrange theater and event tickets
- Coordinate national and local travel arrangements
- Book limousine, rental car, and taxicab services
- Organize tours
- Refer personal shopping services
- Assist with delivery and moving
- Order flowers and floral arrangements
- Arrange house-sitting
- Coordinate car portering and detailing
- Arrange secretarial services
- Arrange drug store and grocery store deliveries
- Provide medical referrals
- Arrange personal grooming
- Manage airline and travel appointments
- Coordinate health club and sports arrangements
- Arrange cable services
- Organize restaurant reservations and party/catering
- Arrange cleaning services
- Coordinate repair services such as alterations and shoe repair
- Assist with service request callbacks
- Deliver packages, express mail, and floral arrangements
- Visit competitors and review monthly competitor advertising
- Comply with Fair Housing policies
- Participate in industry functions and training seminars
- Work a weekly schedule of five days as determined by Property Manager
- Comply with Fair Housing laws
- Travel lightly for training and education seminars
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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