Regency New Berlin

Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $20.00
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Work Schedule

Rotating Shifts
On-call
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Paid holidays
Professional Development

Job Description

Regency New Berlin is a respected community dedicated to providing exceptional living experiences for its residents. As a well-established residential community, it prioritizes the comfort, safety, and satisfaction of residents while maintaining a welcoming and secure environment. Regency New Berlin is known for its commitment to excellence in service, fostering a warm and inviting atmosphere where residents feel valued and supported. The community thrives on high standards of professionalism and customer service, ensuring that both residents and guests receive prompt and courteous assistance at all times.

The 2nd Shift Concierge at Regency New Berlin plays a pivotal role in ... Show More

Job Requirements

  • High school diploma or equivalent
  • Certification from technical school or Associate Degree preferred
  • 3-5 years of administrative experience preferably in a property management or real estate environment
  • Ability to use Microsoft Office applications including Word and Excel
  • Ability to operate office equipment such as telephone, scanner, fax and copier
  • Strong verbal and written communication skills
  • Ability to handle multiple priorities, work within deadlines, and maintain a courteous businesslike manner
  • Ability to maintain building security and respond to emergencies
  • Must be available for various shifts including nights, weekends, holidays, and on-call as necessary

Job Qualifications

  • High school diploma or equivalent
  • Certification from technical school or Associate Degree preferred
  • 3-5 years of administrative experience preferably in a property management or real estate environment
  • Knowledge of computer applications such as Microsoft Word, Excel, PowerPoint, Publisher and office equipment operations
  • Strong communication skills both verbal and written
  • Strong customer orientation to older adults
  • Ability to organize and manage multiple priorities
  • Positive attitude, initiative, enthusiasm and energy

Job Duties

  • Monitor, greet, interact with and direct residents, family members, guests, and vendors in a professional, friendly, and courteous manner
  • Answer internal and external telephone calls and assist guests entering the building
  • Provide administrative support for different departments including certain tasks or projects
  • Maintain building security and monitor security systems including the emergency call system and respond accordingly
  • Manage operation and maintenance of all office equipment and communication devices
  • Order and maintain adequate inventory of office and community supplies
  • Manage mail and newspaper delivery
  • Assist the Lifestyle Enrichment department with various activity programs including reminding residents of and encouraging participation
  • Participate in and attend all required in-service training sessions

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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