Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $26.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
wellness programs
Job Description
CBRE is a global leader in commercial real estate services and investment, renowned for helping businesses and people thrive through dynamic problem solving and forward-thinking strategies. The company boasts a collaborative culture grounded in core values of respect, integrity, service, and excellence, making it a preferred workplace for professionals seeking to realize their full potential. CBRE serves a diverse client base through extensive expertise and a commitment to fostering inclusive workplaces where every employee feels a strong sense of belonging. This role is based in the United States and requires the candidate to have authorization to work in the country... Show More
Job Requirements
- High school diploma or GED
- 2+ years of job-related experience
- Experience in luxury retail preferred
- In-depth understanding of relevant processes, procedures, systems, and concepts
- Expert knowledge of Microsoft Office
- Excellent organizational skills
- Ability to perform essential functions with or without reasonable accommodations
Job Qualifications
- High school diploma or GED with 2+ years of job-related experience
- Experience in luxury retail preferred
- In-depth understanding of a range of processes, procedures, systems, and concepts within own job function
- Expert knowledge of Microsoft Office products including Word, Excel, Outlook
- Excellent organizational skills with a master-level inquisitive mindset
Job Duties
- Act as the face of hospitality for the complex, representing the CBRE and client brand by delivering world-class customer service
- Proactively greet tenants and visitors with friendly and welcoming demeanor
- Provide wayfinding assistance, information and other applicable services to tenants/visitors throughout the property
- Provide support for leasing tours for prospective office and retail tenants including coordination of access, F&B and gifting, establishing a tour path, and maintaining up-to-date knowledge of complex services, events and initiatives
- Support Property Management in driving onboarding programs for incoming tenants including providing orientation tours and welcome gifts, and coordinating welcome signage
- Maintain retail discount program for tenants available through various digital platforms, including ensuring discounts are still active and updating with seasonal changes
- Support gift card sales for the precinct including processing transactions
- Record, log and respond to requests for information and services through various digital platforms
- Acknowledge inquiries or complaints from clients, co-workers, and supervisors
- Offer solutions in a professional manner committed to customer service
- Coordinate with administrative assistants to provide VIP arrival services for select guests including greeting at point of arrival, expedited security experience, arrival beverage service and other support services as directed
- Arrange and confirm recreational, dining, and business activities on behalf of the requestor
- Respond to requests in a timely manner
- Contribute to monthly data tracking and assist in preparing monthly reporting for clients
- Follow property-specific security and emergency procedures
- Notify appropriate parties to ensure the safety of all individuals in the building
- Ensure personal and team outcomes have a positive impact on customer objectives
- Lead by example and model behaviors that are consistent with CBRE RISE values
- Guide team through the application of basic knowledge of practices and procedures
- Work to build consensus
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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