Concierge

Pearland, TX, USA|Onsite

Job Overview

Employment Type

Hourly

Full-time

Compensation

Type:

Hourly

Rate:

Exact $17.00

Work Schedule

Fixed Shifts

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Professional development opportunities

Employee assistance program

team environment

performance bonuses

Job Description

RISE Association Management Group is a premier provider of property management and association services tailored to homeowners associations throughout Texas. Renowned for its dedication to exceptional service, RISE AMG specializes in partnering with communities that offer unique lifestyles, extensive amenities, and complex facility infrastructure needs. Their team comprises passionate professionals, including financial services experts, facility maintenance specialists, risk managers, and business strategists, all united by a commitment to fostering vibrant, well-managed communities. The organization operates under the Entrepreneurial Operating System (EOS) framework, which ensures a structured approach to delivering outstanding results for their community association clients. As thought leaders and... Show More

Job Requirements

ability to lift 30-50 pounds
ability to work in an upright standing or sitting position for long periods
high school diploma or equivalent
at least one year of experience in luxury hospitality or property management
proficiency with Microsoft Office and technology systems
excellent communication skills
strong organizational skills
professional demeanor
ability to work Monday to Friday 2:30 PM to 10:30 PM

Job Qualifications

high school diploma or equivalency
bachelor’s in hospitality management or business administration desired
minimum of one year of high-end/luxury hospitality or property management experience preferred
excellent verbal and written communication skills
strong organizational skills with the ability to effectively manage multiple priorities
friendly and courteous with a professional demeanor
team player with a strong work ethic
proficiency in Microsoft Office and information systems

Job Duties

demonstrates superior customer service at all times and a genuine desire to serve
warmly greets and directs residents and guests arriving to or departing from the property
maintains an active presence at the front desk
monitors and announces visitors and controls access to the property
reviews access control cameras frequently and reports any suspicious activity according to the front desk procedures
powerPoint support for reports and presentations
technology expert, ready to engage with systems and help homeowners with queries
daily walk-throughs of the building to ensure the community is up kept and clean
processing incoming mail and outgoing packages, answering questions, making recommendations, and making arrangements on items such as transportation, restaurant reservations, personal shopping, health and beauty services, and cultural events
travel and meeting planning
delivering dry cleaning
and coordinating housekeeping or other community-specific services
possesses an in-depth knowledge of the attractions, nightlife, and special services of the surrounding area in order to enhance a 5-star residential-living experience
maintains familiarity of all community amenities and activities
gives directions to amenities and events within the property
adheres to all front desk procedures including but not limited to reviewing and completing daily activity reports (DAR)
completing incident reports for management
and responding to emergency situations
undertakes administrative tasks related to the front desk
ensures that resident and guest concerns are resolved in a professional and timely manner
reports to lead concierge and regional director
maintains a professional demeanor and polished appearance at all times
follows safety procedures and maintains a safe work environment
performs other job-related duties as directed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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