Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $21.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Career development opportunities
safe work environment
employee recognition programs
Training and education support
Job Description
Villa Healthcare is a reputable skilled nursing facility located in a peaceful suburban neighborhood. Featuring 105 beds, the organization is currently undertaking an exciting renovation project aimed at enhancing its facilities to better serve its residents. Villa Healthcare specializes in providing exceptional rehabilitation services and long-term skilled geriatric care. The mission of Villa Healthcare is to create a welcoming care environment designed to maximize healing and restoration for every resident, paired with resident-centered world-class service. The overarching goal is to help residents through their recovery journey and safely reintegrate them into their communities equipped to thrive. The dedicated treatment team... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or healthcare preferred
- Strong communication skills
- Ability to use computer applications such as Word, Excel, PowerPoint, and Outlook
- Must be organized and detail-oriented
- Ability to work evenings and every other weekend
- Strong interpersonal skills
- Positive attitude and willingness to help others
Job Qualifications
- Star quality customer service skills
- Excellent communication and presentation skills
- Great computer skills (ie. Word, Excel, PowerPoint, Outlook, etc.)
- Strong organizational skills and ability to work well in a team environment
- Excellent people skills with strong time and project management skills
- Positive can do attitude
- Availability to work 4:00 - 8:00 p.m. varying days and every other weekend 10:00 a.m. - 6:00 p.m.
Job Duties
- Greet all guests to promote the goals of Villa Healthcare: Exceptional care, Unexpected luxury and Passionate care
- Meet with resident or responsible party within 24 to 48 hours of admission
- Be attentive to resident requests that would better their experience during their stay
- Manage and purchase necessary supplies to maintain the Snack Cart
- Ensure resident rooms are ready for new admissions
- Complete tours of the building for any prospective residents or family members seeking placement
- Maintain the Customer Service Questionnaires and follow-up and address any concerns that arise
- Make daily rounds to interact and meet with family members and residents
- Assist with in-house events
Job Qualifications
Experience
No experience required
Job Location
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