Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $21.00
Work Schedule
On-call
Benefits
dental plan
vision plan
Health Insurance
critical illness coverage
accident coverage
401(k) retirement savings plan
Health and dependent day care flexible spending accounts
Paid vacation
sick leave
holiday leave
Bereavement leave
Tuition Reimbursement
Team Member Referral program
Job Description
Our Assisted Living Facility is a dedicated community focused on providing compassionate and comprehensive care for seniors, ensuring they enjoy a supportive, comfortable, and engaging living environment. As a respected establishment in the healthcare and senior living sector, we prioritize exceptional service and aim to enhance the quality of life for our residents. The facility blends medical support with hospitality, catering to the diverse needs of our seniors while fostering a sense of belonging and independence. We are proud to offer a range of wellness programs, recreational activities, and personalized care plans designed to meet each resident's unique preferences and... Show More
Job Requirements
- At least 18 years of age
- required health screening, TB clearance, and criminal record clearance
- special licenses or certifications such as First Aid/CPR certification
- compliance with California Code of Regulations Sections: 85065(f)/87411(g)
- high school diploma or equivalent
- previous experience in customer service or hospitality
- excellent interpersonal and communication skills
- proficiency in computer systems including word processing, email, and database management
Job Qualifications
- High school diploma or equivalent
- previous experience in customer service, hospitality, or front desk role, preferably in a senior living or healthcare environment
- excellent interpersonal and communication skills
- proficiency in computer systems including word processing, email, and database management
- First Aid/CPR certification is preferred
- strong organizational and multitasking abilities
- ability to maintain professionalism and confidentiality
- knowledge of safety and emergency protocols
Job Duties
- Greet residents, families, and visitors in a warm and friendly manner, creating a welcoming environment
- provide information, answer inquiries, and assist residents and their families with various requests and concerns
- coordinate appointments, transportation, and other services as needed, ensuring a seamless experience for residents
- maintain knowledge of facility amenities, activities, and services, and effectively communicate this information to residents and visitors
- assist with administrative tasks, such as managing incoming and outgoing correspondence, maintaining resident records, and managing appointment schedules
- maintain a clean and organized concierge desk area, ensuring necessary supplies are stocked and readily available
- collaborate with other staff members to address resident needs and resolve any issues or concerns promptly and professionally
- monitor the security and safety of the facility, reporting any unusual incidents or concerns to the appropriate personnel
- act as a liaison between residents, their families, and other departments within the facility to facilitate effective communication and coordination
- uphold resident privacy and confidentiality at all times
- assist with other related tasks as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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