Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $13.00 - $17.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Employee Discounts
Employee assistance program
Referral Bonus
Advancement opportunities
401(k) retirement plan
Paid training

Job Description

Cardinal Bay is a mission-driven, not-for-profit senior living health care organization that is dedicated to enriching the lives of its residents through a compassionate and respectful community environment. Focused on values such as Respect, Excellence, Appreciation, Connection, and Honor, Cardinal Bay strives to help its residents grow, thrive, and contribute meaningfully to community life. By fostering strong relationships and a sense of belonging, the organization creates a warm and welcoming atmosphere where every individual is valued and supported. With a reputation for exceptional care and community engagement, Cardinal Bay continues to expand its positive impact across multiple senior living communities.<... Show More

Job Requirements

  • High school diploma or GED required
  • Prior customer service experience
  • Front desk and telephone experience preferred
  • Valid Texas Driver's License required with good driving record
  • Excellent communication and customer service skills
  • Strong problem-solving skills
  • Good judgement and attention to detail
  • Understanding of HIPAA requirements
  • Proficient in PC skills including Microsoft Office, Word, and some Excel
  • Must be willing to undergo a routine background check

Job Qualifications

  • High School diploma or GED
  • Prior customer service experience
  • Experience in front desk and telephone operations preferred
  • Excellent communication skills
  • Strong problem-solving skills
  • Good judgement and attention to detail
  • Understanding of HIPAA requirements
  • Proficient in PC skills including Microsoft Office, Word, and some Excel
  • Valid Texas Driver's License with good driving record

Job Duties

  • Remains alert throughout the shift to quickly respond to emergencies or requests for assistance
  • Monitors all incoming public traffic and assists with questions
  • Track incoming and outgoing residents and guests
  • Receives guests and others in a courteous, polite, and warm manner
  • Maintains cleanliness and orderliness of common areas and all other areas visible to the public
  • Responds to the needs of residents, families, prospective residents, vendors, and visitors by providing immediate and courteous assistance
  • Locks and unlocks doors at designated times according to community protocol
  • Answers telephone and routes calls appropriately
  • Operates paging/telephone system as required
  • Makes hourly rounds inside and outside the community to ensure safety
  • Escorts residents, staff, or visitors to their vehicles upon request
  • Assists with maintenance orders through electronic system
  • Addresses equipment malfunctions and assists with repairs
  • Monitors emergency calls, doors, and fire alarms and responds in accordance with policies
  • Sets up or takes down for activities as requested
  • Maintains professional appearance and good personal hygiene per company policies

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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