Concierge

Sacramento, CA, USA|Onsite

Job Overview

Employment Type

Hourly

Part-time

Compensation

Type:

Hourly

Rate:

Exact $18.00

Work Schedule

Day Shifts

Fixed Shifts

Benefits

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Retirement Plan

Employee assistance program

Professional development opportunities

Job Description

WellQuest of Elk Grove is a distinguished senior living community located in Elk Grove, California. Dedicated to providing a safe, welcoming, and supportive environment for older adults, WellQuest offers a variety of assisted living services designed to enhance the quality of life for its residents. The community prides itself on its commitment to exceptional care, enriching activities, and compassionate support that fosters independence and dignity among its residents. With a focus on personalized services and a vibrant community atmosphere, WellQuest strives to be a leader in senior care and hospitality in the region. The team at WellQuest is composed of... Show More

Job Requirements

High school education
Minimum of two years of related experience
Ability to add, subtract and multiply
Excellent communication skills
Ability to speak, write and read English
Proficiency with office equipment and software
Good physical health verified by health screening
Ability to perform physical job requirements
Pass criminal record clearance
Demonstrates compassion towards older adults
Follow established safety standards

Job Qualifications

High school education is required
Minimum of two years of experience in a related position, preferably in a hospitality setting, is desired
Ability to add, subtract and multiply
Understand issues and process information for feedback
Excellent communication skills including active listening
Ability to speak, write and read English
Proficient in basic office equipment including personal computer
Proficient in Office software
Be mobile and able to perform physical job requirements
Displays sincere compassion towards older adults
Demonstrates genuine concern for physical and emotional needs of older adults and their families

Job Duties

Provide all residents, guests and visitors exceptional customer service during every interaction
Learn and know all residents by name
Greet all residents and visitors
Provide information to those seeking information about the property
Be responsive to the needs of people inquiring about the property or attending meetings
Direct visitors to appropriate office or resident apartment
Assist residents, family members and guests with general requests
Arrange for tours of the property
Answer telephones, record and channel information, direct calls
Relay messages clearly, politely and professionally
Display knowledge of property services and programs
Manage mail meter, stamps, making copies and office tasks
Record receipt of packages and contact residents
Handle business center requests such as photocopying, faxing, shipping
Process and sort incoming mail and distribute to mailboxes
Complete all opening and closing duties
Accurately take reservations for dining rooms, activities, and personal transportation
Record maintenance work orders and deliver to Maintenance Department
Monitor Emergency Alert System and respond immediately to calls
Maintain Resident Notice Binder
Arrange parking and retrieval of valet cars
Fulfill personal concierge requests such as restaurant reservations and internet research
Maintain reception area neat and orderly
Ensure lobby has current property literature and refreshments
Ensure all posted signage is accurate and clean
Perform clerical duties as directed
Update and assemble marketing packets
Respond to residents' concerns and emergency calls
Provide support to marketing efforts
Communicate resident condition changes to supervisor
Maintain a safe and secure environment
Encourage teamwork through cooperative interactions
Support a positive and professional image through actions and dress
Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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