Concierge

Charlotte, NC, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $18.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and development programs

Job stability

Job Description

Hendrick Lexus Northlake is a distinguished automotive dealership located at 10830 Northlake Auto Plaza Blvd, Charlotte, North Carolina. As part of the reputable Hendrick Automotive Group, this dealership offers an extensive range of new and pre-owned vehicles, specializing in Lexus models known for their luxury, reliability, and innovative technology. Hendrick Lexus Northlake is committed to delivering exceptional customer service and comprehensive automotive care, making it a preferred destination for customers seeking quality vehicles and expert automotive services in the Charlotte area.

The company takes pride in its customer-centric approach, blending a passion for the automotive industry with a focus... Show More

Job Requirements

Up to 3 years of work experience
Valid driver’s license
Ability to work scheduled shifts including evenings, weekends, and holidays
Regular and predictable attendance
Ability to stand, walk, and sit for extended periods
Ability to talk and hear regularly
Ability to follow safety regulations
Ability to move frequently around the Service Department
Ability to undergo required training
Ability to comply with company policies and procedures

Job Qualifications

GED
High school diploma
Associate degree
Bachelor degree
Master degree
Doctorate degree
Previous experience in automotive or customer service industries
Basic knowledge of mechanical operations of vehicles
Excellent interpersonal skills
Excellent customer service skills
Excellent organizational skills
Intermediate computer skills in Microsoft Office
Ability to use Dealership Management System and other web-based applications
Valid driver’s license
Ability to communicate effectively with customers and personnel
Ability to follow instructions
Ability to add, subtract, multiply and divide
Ability to read and comprehend instructions and correspondence

Job Duties

Greets customers in the service drive area and assists them with the process of checking vehicle in for service
Assists Service Advisor by working with customer and technician to identify required maintenance
May advise customers on necessary and recommended services
May offer additional services and repairs to customers
Assists with moving vehicles
Assists customers with reviewing documentation, processing payment, and returning keys for completed services
Schedules appointments with customer
Maintains CSI at or above company standards
Maintains an organized, clean and safe work area
Participates in required training
Records all hours worked accurately in company timekeeping system
Follows Safeguards rules and regulations
Demonstrates the Company's Core Values
Complies with Company policies and procedures
Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties
Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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