Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $17.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Employee assistance program
Referral Bonus
401(k) retirement plan
Paid training
Job Description
Cardinal Bay is a mission-driven, not-for-profit senior living health care organization committed to fostering an environment where both residents and staff can thrive. Founded on the principles of Respect, Excellence, Appreciation, Connection, and Honor, Cardinal Bay strives to create a vibrant community life for seniors where relationships are nurtured and a deep sense of belonging is encouraged. This organization focuses on providing holistic care and engagement for all residents, recognizing that a rich social environment is paramount to healthy aging and overall well-being. The dedicated team at Cardinal Bay works tirelessly to help residents grow and contribute actively to their... Show More
Job Requirements
- High School diploma or GED required
- Prior customer service experience
- Front desk and telephone experience preferred
- Valid Texas Driver's License required with good driving record
- Excellent communication skills
- Strong problem-solving skills
- Good judgement
- Attention to detail
- Understanding of HIPAA requirements
- Proficient in Microsoft Office including Word and some Excel
- Must be willing to undergo routine background check
Job Qualifications
- High School diploma or GED
- Prior customer service experience
- Front desk and telephone experience preferred
- Valid Texas Driver's License with good driving record
- Excellent communication and customer service skills
- Strong problem-solving skills
- Good judgement
- Attention to detail
- Understanding of HIPAA requirements
- Proficient in PC skills including Microsoft Office, Word, and some Excel
- Willingness to undergo a routine background check
Job Duties
- Remains alert throughout the shift to quickly respond to emergencies or requests for assistance
- Monitors all incoming public traffic and assists with questions
- Track incoming/outgoing residents and guests
- Receives guests and others in a courteous, polite, and warm manner
- Maintains cleanliness and orderliness of common areas and all other areas visible to the public
- Responds to the needs of residents, families, prospective residents, vendors, and visitors by providing immediate and courteous assistance
- Locks and unlocks doors at designated times according to community protocol
- Answers telephone, determines nature of call, and relays information or routes call as appropriate
- Operates paging/telephone system as required
- May make hourly rounds inside and outside the community to ensure safety
- Escorts residents, staff, or visitors to their vehicles on request and parks resident's vehicles
- Assists with maintenance orders through an electronic maintenance order system
- Addresses equipment malfunctions including fire and alarm systems and assists with repairs as appropriate
- Monitors emergency calls, doors, and fire alarms and responds in accordance with established policies and procedures
- Responds promptly to emergency/fire alarms and any perceived threat to community or individual safety
- Sets up or takes down for activities as requested
- Maintains a professional appearance and good personal hygiene per company policies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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