Concierge

Santa Monica, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $17.00 - $22.00

Work Schedule

Flexible

Benefits

dental plan

vision plan

Health Insurance

critical illness coverage

accident coverage

401(k) retirement savings plan

Health and dependent day care flexible spending accounts (FSAs)

Paid Vacation, Sick, Holiday, Bereavement Leave

Tuition Reimbursement

Team Member Referral program

Job Description

Our Assisted Living Facility is a dedicated residential community designed to provide a supportive and caring environment for seniors who require assistance with daily activities yet wish to maintain independence and dignity. We are committed to enhancing the quality of life for our residents through personal care, engaging activities, and responsive service. Our facility emphasizes a warm, welcoming atmosphere where residents feel at home and are supported by a professional staff focused on attentive and compassionate care. We pride ourselves on fostering a community that prioritizes safety, comfort, and meaningful connections among residents, their families, and our staff.

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Job Requirements

At least 18 years of age
Required health screening
TB clearance
Criminal record clearance
First aid and CPR certification
Special skills per California Code of Regulations Sections 85065(f) and 87411(g)
High school diploma or equivalent
Previous experience in relevant roles
Excellent interpersonal and communication skills
Proficiency in computer systems
Ability to multitask

Job Qualifications

High school diploma or equivalent
Additional education or certification in hospitality or customer service is a plus
Previous experience in customer service, hospitality, or front desk role, preferably in a senior living or healthcare environment
Excellent interpersonal and communication skills
Proficiency in computer systems including word processing, email, and database management
Ability to multitask and prioritize responsibilities effectively
Ability to maintain professionalism and confidentiality
Knowledge of safety protocols and emergency procedures

Job Duties

Greet residents, families, and visitors in a warm and friendly manner, creating a welcoming environment
Provide information, answer inquiries, and assist residents and their families with various requests and concerns
Coordinate appointments, transportation, and other services as needed, ensuring a seamless experience for residents
Maintain knowledge of facility amenities, activities, and services, and effectively communicate this information to residents and visitors
Assist with administrative tasks, such as managing incoming and outgoing correspondence, maintaining resident records, and managing appointment schedules
Maintain a clean and organized concierge desk area, ensuring necessary supplies are stocked and readily available
Collaborate with other staff members to address resident needs and resolve any issues or concerns promptly and professionally
Monitor the security and safety of facility, reporting any unusual incidents or concerns to the appropriate personnel
Act as a liaison between residents, their families, and other departments within the facility to facilitate effective communication and coordination
Uphold resident privacy and confidentiality
Assist with other related tasks as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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