Concierge

Conroe, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $13.00 - $17.00

Work Schedule

Day Shifts

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life insurance

Paid vacation

Employee Discounts

Employee assistance program

Referral Bonus

401(k) retirement plan

Paid training

Job Description

Cardinal Bay is a mission-driven, not-for-profit senior living health care organization dedicated to providing compassionate and high-quality care to seniors. The organization embodies a strong commitment to its core values, which focus on Respect, Excellence, Appreciation, Connection, and Honor. Cardinal Bay fosters an enriching environment where residents are encouraged to grow, thrive, and actively participate in community life. This is achieved by cultivating meaningful relationships, creating a sense of connection, and promoting belonging among residents, staff, and families alike. With a focus on holistic well-being and personalized care, Cardinal Bay stands as a trusted leader in senior health care services.
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Job Requirements

High school diploma or GED required
Prior customer service experience preferred
Front desk and telephone experience preferred
Valid Texas Driver's License required
Good driving record
Excellent communication skills
Strong problem-solving skills
Attention to detail
Understanding of HIPAA requirements
Proficient in Microsoft Office, Word, and some Excel
Willingness to undergo a routine background check

Job Qualifications

High school diploma or GED
Prior customer service experience preferred
Front desk and telephone experience preferred
Valid Texas Driver's License with good driving record
Excellent communication and customer service skills
Strong problem-solving skills and good judgment
Attention to detail
Understanding of HIPAA requirements
Proficient in PC skills including Microsoft Office, Word, and some Excel
Ability to work professionally and respectfully in a senior living environment

Job Duties

Remains alert throughout the shift to quickly respond to emergencies or requests for assistance
Monitors all incoming public traffic and assists with questions
Track incoming/outgoing residents and guests
Receives guests and others in a courteous, polite, and warm manner
Maintains cleanliness and orderliness of common areas and other visible areas
Respond to the needs of residents, families, prospective residents, vendors, and visitors by providing immediate and courteous assistance
Locks and unlocks doors at designated times according to community protocol
Answer telephone and determine nature of call and relay information or route call as appropriate
Operate paging/telephone system as required
Make hourly rounds inside and outside the community to ensure safety
Escort residents, staff, or visitors to their vehicles and park resident's vehicles on request
Assist with maintenance orders through electronic maintenance order system
Address equipment malfunctions and assist with repairs as appropriate
Monitor emergency calls, doors, and fire alarms and respond according to policy
Set-up or take-down for activities as requested
Maintain a professional appearance and good personal hygiene per company policies

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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