Concierge

Lowell, MA, USA|Onsite

Job Overview

Employment Type

Hourly

Part-time

Compensation

Type:

Hourly

Rate:

Exact $25.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Paid holidays

overtime pay

Flexible Schedule

Employee assistance program

Job Description

The Overnight Concierge Associate position is a vital role within a residential or commercial building management company dedicated to maintaining a safe, secure, and welcoming environment for residents, guests, and service providers. This company is committed to delivering exceptional customer service while ensuring that security protocols and administrative tasks are expertly executed during overnight hours. With an emphasis on both interpersonal interactions and technical competencies, the establishment values professionalism, dependability, and a proactive approach to handling various situations that arise within the property setting. The role is offered as a full-time overnight position with a competitive hourly wage of $25.00,... Show More

Job Requirements

High school diploma or equivalent
previous experience in customer service or security preferred
ability to lift 30-50 lbs
ability to stand, sit, and walk for long periods
ability to climb occasionally
ability to handle, finger, grasp, and lift objects and packages
must be able to reach with hands and arms
ability to work extended/flexible hours including nights, weekends, and attend board meetings
ability to work overtime occasionally
must pass background check and drug screening
reasonable accommodations may be made for individuals with disabilities
must have good auditory and visual acuity to detect emergency alarms

Job Qualifications

Ability to manage multiple priorities
excellent customer service skills
good communication skills
time management skills
basic knowledge of Microsoft Applications, especially Outlook, Word and Excel
familiarity with information system hardware/software preferred
good written and verbal communication skills
strong interpersonal skills
ability to use computer and peripherals, standard and customized software applications and tools
ability to quickly navigate the property/building
ability to detect auditory and/or visual emergency alarms
ability to handle extended periods on the computer and phone

Job Duties

Provides exceptional customer service
meets and greets residents
checks guests and service providers in/out
understands and reacts to emergency response and access control procedures
monitors and operates electronic security control systems
accurately maintains daily logs, records, and forms
assists with general concierge services and performs administrative clerical, Word and Excel document work
walks the building premises as directed for monitoring purposes
monitors and controls access to the building
resolves and follows-up on all complaints/issues, escalating to supervisor if necessary
helps maintain a safe and secure environment throughout the building/property
completes required forms accurately
may be assigned other duties by supervisor

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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