Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $31.00
Work Schedule
Rotating Shifts
Standard Hours
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
flexible spending accounts
401k plan
Paid Time Off
Paid holidays
Job Description
BECU, a premier financial cooperative with a membership base of approximately 1.5 million and managing assets exceeding $30 billion, has proudly embodied a "people helping people" philosophy since its establishment in 1935. This philosophy underscores the organization’s commitment to prioritizing the needs and well-being of its members, communities, and employees over mere profits. As one of the leading credit unions in the United States, BECU has fostered a culture where success is measured not by financial gain alone but by positive impact and meaningful relationships. This purpose-driven approach is integrated into every facet of the organization, from governance to everyday... Show More
Job Requirements
- High school diploma or associated certification (GED)
- Minimum two years of customer service experience in a retail environment
- Minimum one year of sales experience in a financial retail environment
- Proficient PC skills and ability to learn new software
- Strong verbal and written communication skills
- Ability to work a shifting/flexible schedule including evenings, nights, or weekends
- Capacity to sit or stand for periods of up to one hour or more
Job Qualifications
- High school diploma or GED
- Minimum two years of customer service experience in a retail environment
- Minimum one year of sales experience in a financial retail environment
- Proficient PC skills and ability to learn new software
- Strong verbal and written communication skills
- Ability to work a shifting and flexible schedule including evenings, nights, and weekends
- Capacity to sit or stand for periods of up to one hour or more
Job Duties
- Welcome members with warmth by greeting every member with prompt, courteous, and professional service
- Streamline branch traffic by actively managing member flow and connecting them to appropriate team members
- Coordinate appointments by scheduling and tracking appointments for location staff to ensure seamless member service
- Maintain a member-friendly environment by keeping member areas clean, organized, and well-stocked
- Empower members with tools by demonstrating and educating them on BECU's remote services and access options
- Assist with member inquiries and provide accurate information about financial products and services
- Support team efforts by contributing to branch goals and participating in training and development activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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