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Concierge

Tacoma, WA, USA|Onsite, Travel

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $21.00 - $31.00
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Work Schedule

Rotating Shifts
Standard Hours
Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
flexible spending accounts
401k plan
Paid Time Off
Paid holidays

Job Description

BECU, a premier financial cooperative with a membership base of approximately 1.5 million and managing assets exceeding $30 billion, has proudly embodied a "people helping people" philosophy since its establishment in 1935. This philosophy underscores the organization’s commitment to prioritizing the needs and well-being of its members, communities, and employees over mere profits. As one of the leading credit unions in the United States, BECU has fostered a culture where success is measured not by financial gain alone but by positive impact and meaningful relationships. This purpose-driven approach is integrated into every facet of the organization, from governance to everyday... Show More

Job Requirements

  • High school diploma or associated certification (GED)
  • Minimum two years of customer service experience in a retail environment
  • Minimum one year of sales experience in a financial retail environment
  • Proficient PC skills and ability to learn new software
  • Strong verbal and written communication skills
  • Ability to work a shifting/flexible schedule including evenings, nights, or weekends
  • Capacity to sit or stand for periods of up to one hour or more

Job Qualifications

  • High school diploma or GED
  • Minimum two years of customer service experience in a retail environment
  • Minimum one year of sales experience in a financial retail environment
  • Proficient PC skills and ability to learn new software
  • Strong verbal and written communication skills
  • Ability to work a shifting and flexible schedule including evenings, nights, and weekends
  • Capacity to sit or stand for periods of up to one hour or more

Job Duties

  • Welcome members with warmth by greeting every member with prompt, courteous, and professional service
  • Streamline branch traffic by actively managing member flow and connecting them to appropriate team members
  • Coordinate appointments by scheduling and tracking appointments for location staff to ensure seamless member service
  • Maintain a member-friendly environment by keeping member areas clean, organized, and well-stocked
  • Empower members with tools by demonstrating and educating them on BECU's remote services and access options
  • Assist with member inquiries and provide accurate information about financial products and services
  • Support team efforts by contributing to branch goals and participating in training and development activities

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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