Concierge

Glendale, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $21.00

Work Schedule

Flexible

Day Shifts

Benefits

dental plan

vision plan

Health Insurance

critical illness coverage

accident coverage

401(k) retirement savings plan

Health and dependent day care flexible spending accounts

Paid Vacation, Sick, Holiday, Bereavement Leave

Tuition Reimbursement

Team Member Referral program

Job Description

Our Assisted Living Facility is a compassionate and resident-centered community dedicated to providing exceptional care and a welcoming environment for seniors. We specialize in offering personalized assistance that promotes independence and enhances the quality of life for each resident. Our team is committed to delivering top-notch services in a warm and supportive setting that feels like home. We understand the importance of a professional yet friendly atmosphere that caters to the individual needs of residents and their families, ensuring that every experience within our community is positive and fulfilling.

We are currently seeking a Concierge to join our ... Show More

Job Requirements

At least 18 years of age
Required health screening, TB clearance, and criminal record clearance
Special licenses, certifications, and certificates such as First Aid/CPR Certified
Special skills needed to meet client needs per California Code of Regulations Sections 85065(f)/87411(g)
High school diploma or equivalent
Previous customer service or hospitality experience preferably in senior living or healthcare
Excellent communication skills
Proficiency with computer systems

Job Qualifications

High school diploma or equivalent
Additional education or certification in hospitality or customer service is a plus
Previous experience in customer service, hospitality, or front desk role, preferably in senior living or healthcare environment
Excellent interpersonal and communication skills
Proficiency in computer systems including word processing, email, and database management
Knowledge of safety, emergency, and security protocols
Ability to multitask and prioritize responsibilities effectively
Strong ethical standards and ability to maintain confidentiality

Job Duties

Greet residents, families, and visitors in a warm and friendly manner, creating a welcoming environment
Provide information, answer inquiries, and assist residents and their families with various requests and concerns
Coordinate appointments, transportation, and other services as needed, ensuring a seamless experience for residents
Maintain knowledge of facility amenities, activities, and services, and effectively communicate this information to residents and visitors
Assist with administrative tasks, such as managing incoming and outgoing correspondence, maintaining resident records, and managing appointment schedules
Maintain a clean and organized concierge desk area, ensuring necessary supplies are stocked and readily available
Collaborate with other staff members to address resident needs and resolve any issues or concerns promptly and professionally
Monitor the security and safety of the facility, reporting any unusual incidents or concerns to the appropriate personnel
Act as a liaison between residents, their families, and other departments within the facility to facilitate effective communication and coordination
Uphold resident privacy and confidentiality
Assist with other related tasks as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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