Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $20.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical Coverage
dental coverage
vision coverage
Teledoc service
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match

Job Description

Eden Roc Miami Beach is an iconic oceanfront resort located in the vibrant heart of Miami Beach, Florida. Known for its luxurious accommodations, stunning ocean views, and exceptional amenities, Eden Roc Miami Beach offers guests an unparalleled experience combining elegance, style, and world-class service. This renowned resort operates as part of the Davidson Hospitality Group, a distinguished full-service hospitality management company managing prestigious hotels, restaurants, and entertainment venues across the United States. The company maintains strong partnerships with global brands such as Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, ensuring a standard of excellence and innovation throughout its properties.

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Job Requirements

  • high school diploma or equivalent
  • previous experience in a customer service or hospitality role
  • excellent communication skills
  • proficiency with Microsoft Office and reservation systems
  • ability to multitask
  • flexible availability including weekends and holidays
  • bilingual abilities preferred

Job Qualifications

  • previous experience in customer service or hospitality
  • excellent communication skills
  • strong problem-solving abilities
  • interpersonal skills
  • knowledge of local attractions and transportation options
  • proficiency in Microsoft Office and reservation systems
  • ability to work flexible hours including weekends and holidays
  • bilingual skills are a plus

Job Duties

  • assist guests with restaurant reservations
  • arrange transportation for guests
  • provide recommendations for local attractions
  • serve as a knowledgeable resource to enhance guest experience
  • multitask and prioritize guest requests
  • communicate effectively with guests and team members
  • use reservation systems proficiently

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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