Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $33,423.14 - $37,627.93
Work Schedule
Flexible
Weekend Shifts
Benefits
comprehensive medical
Dental
Vision
401k + Match
Competitive PTO
Life, Disability & other supplemental benefits
Professional Development Funds
Wellness Coaching & Personal Support Benefits
Recognition & Reward Programs
Job Description
Five Star Senior Living is a leading provider of senior living services committed to enriching and inspiring the journey of life for seniors. At Five Star, the team members play a vital role in delivering compassionate care and meaningful experiences to the residents. The company emphasizes a culture that supports both residents and employees, fostering personal and professional growth within a collaborative and nurturing environment. With multiple senior living communities across the United States, Five Star Senior Living stands out by prioritizing quality, respect, and holistic wellness for seniors. The company is known for its mission-driven approach to enhancing the... Show More
Job Requirements
- Must be at least 18 years of age
- Must pass State and Company criminal background/drug screens
- Demonstrates effective time management skills
- High school diploma or equivalent
- Previous experience in concierge, receptionist, or customer service role
- Strong interpersonal and communication skills
- Excellent organizational and multitasking abilities
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software
- Ability to work flexible hours, including evenings, weekends, and holidays as needed
Job Qualifications
- High school diploma or equivalent
- Previous experience in a concierge, receptionist, or customer service role, preferably in a senior living or hospitality setting
- Strong interpersonal and communication skills
- Excellent organizational and multitasking abilities
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software
- Ability to work flexible hours, including evenings, weekends, and holidays as needed
Job Duties
- Greet and welcome residents, guests, and visitors with a warm and professional demeanor
- Assist residents with a variety of requests, including transportation arrangements, dining reservations, event bookings, and other personal services
- Coordinate with local service providers to arrange services for residents such as dry cleaning, housekeeping, and maintenance
- Provide information and recommendations about local attractions, services, and amenities
- Answer and direct incoming calls promptly and professionally, taking messages as necessary
- Manage front desk operations, ensuring the area is neat, organized, and welcoming
- Maintain and update resident and visitor logs, ensuring accurate and up-to-date records
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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