Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Same Day Pay
Paid Time Off
Free Meal Every Shift
Medical insurance
Dental Insurance
Vision Insurance
Company-paid Life Insurance
company-paid disability insurance
401(k) with up to 5% match
Tuition Assistance
Apprentice and mentor program
Ongoing training and support
Positive team-first culture
employee assistance fund
Employee Discounts

Job Description

Orchard Pointe at Arrowhead is a distinguished senior living community dedicated to enhancing the quality of life for its residents through compassionate care and exceptional service. As part of Heritage Communities, Orchard Pointe represents a network of 17 locations across four states, each committed to fostering environments where residents feel valued, respected, and supported. This establishment stands out as a leader in senior living, continuously striving to create a positive and enriching atmosphere for seniors while providing employees meaningful career opportunities and growth. Beyond just a job, Orchard Pointe offers a nurturing work culture that embraces core values such as... Show More

Job Requirements

  • High school diploma or equivalent
  • 1+ year experience in a concierge role preferred
  • 1+ year experience in senior living or related industry preferred
  • excellent verbal and written communication skills
  • ability to collaborate with diverse groups and make sound decisions
  • strong technical skills including Word, Excel, PowerPoint
  • ability to maintain confidential and privileged information including HIPAA and resident privacy

Job Qualifications

  • High school diploma or equivalent
  • excellent verbal and written communication skills
  • ability to collaborate with diverse groups and navigate challenging situations
  • strong technical skills with proficiency in Word, Excel, PowerPoint
  • experience maintaining confidential and privileged information including HIPAA compliance
  • 1+ year experience in a concierge role preferred
  • 1+ year experience in senior living or related industry preferred

Job Duties

  • Greeting and directing visitors
  • managing incoming phone calls and transferring to appropriate persons or departments
  • providing administrative support to the business office including mail and delivery management, faxing, scanning, and preparing training materials and schedules
  • maintaining a clean, tidy, and welcoming reception area
  • assisting with community readiness for inspections by maintaining accurate records and ensuring compliance with policies and emergency preparedness
  • building positive relationships with residents, their families, and team members

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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