Concierge

Providence, RI, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $20.00

Benefits

Tuition Reimbursement

Employee Referral Bonus

Health Insurance

Vision Insurance

Dental Insurance

401(k) with match

Employee engagement and culture committee

company sponsored life insurance

Employee assistance program

Job Description

Lincolnwood Rehab is a reputable healthcare facility dedicated to providing exceptional rehabilitation and long-term care services to residents in a supportive and compassionate environment. Proudly supported by Marquis Health Consulting Services, the center upholds high standards in patient care, community engagement, and organizational excellence. As a full-time establishment, Lincolnwood Rehab is committed to fostering a collaborative work atmosphere where employees can thrive and contribute meaningfully to the wellbeing of the residents they serve.

We are currently seeking a dedicated Concierge to join our dynamic team. This role is integral to the smooth functioning of our facility as it invol... Show More

Job Requirements

Current and active CNA license in MA strongly preferred
Previous experience in customer service-related field required
Experience in healthcare setting required
Primary series of the COVID-19 vaccine required
Ability to communicate effectively
Strong interpersonal skills
Ability to multitask under pressure
Must be professional and courteous at all times

Job Qualifications

Primary series of the COVID-19 vaccine required
Current and active CNA license in MA strongly preferred
Previous experience in customer service-related field required
Experience in healthcare setting required
Exceptionally strong customer service orientation, presence and perspective
Knowledge of customer service strategies and tactics
Excellent ability to communicate effectively with patients, visitors, and staff at all levels of the organization
Excellent verbal and written communications skills and phone etiquette
Experience in dealing with multiple demands simultaneously
Ability to deal with people of varying personalities and temperaments
Ability to take initiative to resolve immediate problems

Job Duties

Answering and transferring all incoming calls in a courteous and professional manner
Giving information, direction and other appropriate assistance to residents, staff, guests and vendors
Performing a variety of clerical duties as assigned
Greeting potential residents, families, visitors
Managing both external and internal calls, taking and communicating messages
Admissions or business development experience within long term care or related healthcare setting preferred
Some business development marketing experience
Previous health care community relations experience

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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