Concierge

Pasadena, TX, USA|Onsite

Job Overview

Employment Type

Temporary

Hourly

Internship

Consulting

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Exact $16.00

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Professional development opportunities

employee recognition programs

Job Description

RISE Association Management Group is a premier provider of property management services specifically tailored for homeowners' associations throughout Texas. Recognized for delivering best-in-class service, RISE AMG is firmly committed to supporting and enhancing the communities they serve by working closely with community leaders to realize their vision. This dedication is driven by a passionate, kind, and solution-oriented team, with expertise across financial services, facilities maintenance, risk management, and business management. The company operates under the Entrepreneurial Operating System (EOS), which fosters a dynamic and structured approach to achieve exceptional outcomes for community association clients. By combining financial acumen, facility management... Show More

Job Requirements

Ability to lift 30-50 pounds
Ability to stand or sit for extended periods
Availability to work Saturday and Sunday, 2:30 pm to 10:30 pm
Must possess excellent communication and organizational skills
Must be friendly and courteous while maintaining professionalism
Must be a team player with strong work ethic
Proficiency in Microsoft Office and technology systems

Job Qualifications

High school diploma or equivalency
Bachelor’s degree in Hospitality Management or Business Administration desired
Minimum of one year of luxury hospitality or property management experience preferred
Excellent verbal and written communication skills
Strong organizational skills with ability to manage multiple priorities
Friendly, courteous, and professional demeanor
Team player with a strong work ethic
Proficiency in Microsoft Office and information systems

Job Duties

Demonstrates superior customer service at all times and a genuine desire to serve
Warmly greets and directs residents and guests arriving to or departing from the property
Maintains an active presence at the front desk, monitors and announces visitors, and controls access to the property
Reviews access control cameras frequently and reports any suspicious activity according to front desk procedures
Provides PowerPoint support for reports and presentations
Engages with technology systems and assists homeowners with queries
Conducts daily walk-throughs of the building to ensure the community is well-kept and clean
Processes incoming mail and outgoing packages, answers questions, makes recommendations, arranges transportation, restaurant reservations, personal shopping, health and beauty services, cultural events, travel and meeting planning, dry cleaning delivery, and coordinates community-specific services
Maintains in-depth knowledge of local attractions and amenities to enhance the 5-star residential experience
Adheres to front desk procedures including daily activity reports, incident reports, and emergency responses
Undertakes administrative duties related to front desk operations
Ensures resident and guest concerns are resolved professionally and timely
Maintains a professional demeanor and polished appearance
Follows safety procedures and maintains a safe work environment
Performs other job-related duties as directed

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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