Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.75 - $20.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Paid holidays
sick leave
401k
Free Meals
Employee assistance program
Employee Referral Program

Job Description

Cogir Senior Living, headquartered in Scottsdale, Arizona, is a prominent senior living management company overseeing a diverse network of communities across 11 states nationwide. As a recognized leader in the senior housing industry, Cogir Senior Living is committed to fostering environments that prioritize compassionate care and dignity for all residents. The company prides itself on upholding core values such as human focus, creativity, and excellence, which underpin its mission to continuously enhance the lives of seniors while supporting a dynamic workplace for its employees. Growing steadily, Cogir Senior Living combines the best practices in senior care with innovative approaches to community management, making it a trusted choice for families seeking quality living options for their loved ones.

At Cogir Senior Living, the Concierge role is pivotal in shaping first impressions and maintaining a welcoming atmosphere within the community. This full-time position offers an exceptional opportunity for individuals passionate about customer service and community engagement to make a meaningful impact. The Concierge serves as the primary point of contact for residents, families, visitors, and vendors, ensuring seamless communication and efficient front desk operations. Responsibilities include answering multi-line telephones, directing inquiries, greeting guests warmly, and supporting resident services such as scheduling transportation and activities. The role also involves administrative duties, including data entry, scheduling assistance, and maintaining visitor logs.

Emphasizing a culture of respect and support, Cogir offers competitive wages, ample training and growth opportunities, and a comprehensive benefits package. Employees enjoy early access to pay through pay on demand, health, dental, vision, and life insurance plans, paid time off, a 401(k) with company match, free meals, an employee assistance program, and a generous referral program. These benefits reflect Cogir’s commitment to the well-being and development of its team members. The Concierge position requires flexibility to work varied shifts, including weekends and holidays, and demands an individual who excels in communication, organization, and multitasking, while upholding confidentiality and the ethical standards essential in senior care environments. Joining Cogir Senior Living means becoming part of a community-focused company dedicated to quality service and excellence in senior living management.

Job Requirements

  • High school diploma or equivalent
  • 6-12 months of customer service or front desk experience
  • knowledge of computer systems including Word Excel and Outlook
  • strong communication skills
  • flexibility to work weekends and holidays
  • ability to maintain confidentiality
  • good organizational skills
  • professionalism and positive attitude

Job Qualifications

  • High school diploma or equivalent
  • at least 6-12 months of previous customer service or front desk experience in a hotel retirement community or office setting
  • working knowledge of various computer systems including Word Excel and Outlook
  • patience and willingness to assist residents visitors and team members
  • friendly assertive professional outgoing multitasked and organized
  • excellent communication skills
  • availability to work flexible shifts including weekends and holidays
  • ability to maintain confidentiality and adhere to ethical standards

Job Duties

  • Answer a multi-line telephone directing calls and inquiries as needed
  • greet all families residents guests and vendors with a smile
  • maintain outside visitor logs and monitor access to the community
  • assist residents with scheduling transportation activities or appointments
  • support management with administrative tasks such as data entry scheduling or light clerical work
  • order office supplies
  • address resident concerns or questions and escalate issues to management when necessary
  • complete work order requests

Job Criteria

Experience

Mid Level (3-7 years)


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