Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $19.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Paid holidays
Paid sick leave
401K with company match
free meals at work
Employee assistance program
Employee Referral Program
Job Description
Cogir Senior Living is a reputable and well-established senior living community management company headquartered in Scottsdale, Arizona. With a presence that spans across 11 states, Cogir Senior Living prides itself on delivering high-quality care and enriching the lives of seniors in their communities. The company is recognized as a trusted leader in the senior housing industry and is committed to fostering an environment where residents receive exceptional care and where employees experience professional growth and support. At the core of Cogir's culture are its foundational values of human focus, creativity, and excellence, which drive the company’s ongoing commitment to continuous improvement and superior service delivery. Cogir Senior Living offers a supportive, growth-oriented workplace, making it a sought-after employer within the senior living sector.
The role of Concierge at Cogir Senior Living is central to the resident and visitor experience within their senior living communities. This position is the first point of contact for residents, family members, visitors, and guests, playing a pivotal role in shaping positive impressions and enhancing community engagement. The Concierge is entrusted with front desk responsibilities, requiring a professional yet warm approach to every interaction. Providing exceptional customer service, maintaining security by monitoring access, and assisting with scheduling and administrative tasks are all key components of this role. The Concierge also supports community management by handling inquiries, coordinating resident services, and ensuring smooth daily operations at the front desk.
This position offers the opportunity to be part of a compassionate team focused on improving the quality of life for senior residents while building a rewarding career. Cogir Senior Living supports its employees with competitive wages, comprehensive benefits, and opportunities for ongoing training and professional development. Employees enjoy health, dental, vision, and life insurance, paid vacation and sick leave, a 401K with company match, and other perks such as free meals and an employee assistance program. This role is ideal for individuals who are friendly, organized, and motivated by service, with strong communication skills and the ability to multitask effectively in a dynamic community setting. Working flexible shifts, including weekends and holidays, is required to meet the needs of the community. Overall, the Concierge position at Cogir Senior Living offers a meaningful career path with a company that values its team members and encourages a positive work-life balance.
The role of Concierge at Cogir Senior Living is central to the resident and visitor experience within their senior living communities. This position is the first point of contact for residents, family members, visitors, and guests, playing a pivotal role in shaping positive impressions and enhancing community engagement. The Concierge is entrusted with front desk responsibilities, requiring a professional yet warm approach to every interaction. Providing exceptional customer service, maintaining security by monitoring access, and assisting with scheduling and administrative tasks are all key components of this role. The Concierge also supports community management by handling inquiries, coordinating resident services, and ensuring smooth daily operations at the front desk.
This position offers the opportunity to be part of a compassionate team focused on improving the quality of life for senior residents while building a rewarding career. Cogir Senior Living supports its employees with competitive wages, comprehensive benefits, and opportunities for ongoing training and professional development. Employees enjoy health, dental, vision, and life insurance, paid vacation and sick leave, a 401K with company match, and other perks such as free meals and an employee assistance program. This role is ideal for individuals who are friendly, organized, and motivated by service, with strong communication skills and the ability to multitask effectively in a dynamic community setting. Working flexible shifts, including weekends and holidays, is required to meet the needs of the community. Overall, the Concierge position at Cogir Senior Living offers a meaningful career path with a company that values its team members and encourages a positive work-life balance.
Job Requirements
- High school diploma or equivalent
- 6-12 months of customer service or front desk experience
- Proficiency in computer systems such as Word, Excel, and Outlook
- Strong interpersonal and communication skills
- Ability to work flexible shifts including weekends and holidays
- Patience and a friendly demeanor
- Ability to handle confidential information and maintain ethical standards
Job Qualifications
- High school diploma or equivalent
- At least 6-12 months of previous customer service or front desk experience in a hotel, retirement community, or office setting
- Working knowledge of various computer systems, including Word, Excel, and Outlook
- Patience and willingness to assist residents, visitors, and team members
- Friendly, assertive, professional, outgoing, multitasked, and organized
- Excellent communication skills
- Availability to work flexible shifts, including weekends and holidays
- Ability to maintain confidentiality and adhere to ethical standards
Job Duties
- Answer a multi-line telephone, directing calls and inquiries as needed
- Greet all families, residents, guests, and vendors with a smile
- Maintain outside visitor logs and monitor access to the community
- Assist residents with scheduling transportation, activities, or appointments
- Support management with administrative tasks, such as data entry, scheduling, or light clerical work
- Order office supplies
- Address resident concerns or questions and escalate issues to management when necessary
- Complete work order requests
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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