Concierge

QSL Management is a fast-growing senior living company committed to providing seniors with luxurious, resort-style homes that emphasize wellness, security, longevity, family, joy, and self-worth. The company has developed a reputation for fostering an environment where both its residents and team members can thrive. With a focus on core values such as Excellence, Compassion, Respect, Leadership, Integrity, Safety, and Joy, QSL Management cultivates a culture of service and leadership among its staff. It offers ample opportunities for career advancement and is dedicated to making a positive difference in the lives of older adults.\n\nCurrently, QSL Management is seeking a Concierge for Whealdon Estates by Barclay House. This role is essential as it represents the first point of contact for residents, guests, and employees, setting the tone for their experience at the community. The Concierge will provide high-level hospitality and a polished, welcoming atmosphere through exceptional service and communication. Responsibilities include managing front desk duties like answering phones with courteous greetings and directing visitors properly, ensuring proper procedures for entry and exit are followed, and maintaining a neat and clean lobby and front porch area. Additionally, the Concierge supports activities in the lobby, particularly during weekend and evening hours when traffic is lighter, and assists with general office tasks as needed.\n\nThis position demands a caring heart and a desire to serve others, alongside strong organizational and interpersonal skills. Experience working with older adults is preferred, as this role requires sensitivity and an understanding of the senior population's unique needs. Proficiency in basic computer skills, including Microsoft Word and Excel, and the ability to work as part of a team in a dynamic, often interrupted setting are critical for success. The role requires flexibility to work various shifts within a 24-hour operation, including weekends and holidays. QSL Management offers a competitive wage and an excellent benefits package, all within a supportive and impactful work environment where the Concierge can grow professionally while making a real difference in people’s lives.