Concierge

Sunrise Senior Living is a leading provider of senior living services with a focus on creating vibrant communities where residents can live longer, healthier, and happier lives. Recognized as a Great Place to Work by Activated Insights for the ninth time, Sunrise highlights its commitment to a supportive and positive workplace culture. Sunrise's communities emphasize compassionate care, respectful relationships, and fostering an environment where both residents and employees thrive. The company not only values meaningful connections between team members, residents, and their families but also promotes growth, engagement, and fulfillment at every level of employment.

The Concierge role at Sunrise of Chandler serves as the essential gateway to the community, ensuring an inviting first impression to all residents, families, visitors, and prospective team members. The Concierge takes on a multifaceted role that combines customer service, sales and marketing support, administrative duties, and risk management responsibilities. This position requires interacting directly with community members, handling communications efficiently, and maintaining a welcoming and safe front entry environment. The Concierge supports the Director of Sales and Executive Director by providing community overviews, managing inquiries, overseeing the Bistro area, and helping with recruitment and administrative tasks. This role is crucial in facilitating smooth daily operations and creating a warm and professional atmosphere that aligns with Sunrise’s mission and core values.

The Concierge must have excellent communication and organizational skills to handle multiple priorities effectively. Responsibilities include managing phone calls, greeting visitors and residents, coordinating appointments, and supporting sales efforts with marketing materials and lead tracking. The Concierge also ensures that safety protocols are adhered to by monitoring entry and exit activities and partnering with the community team to maintain compliance with health and safety regulations. Other key tasks include keeping the front desk and Bistro clean and organized, handling mail and resident communications, and assisting with recruitment data entry and general office duties.

This position offers a unique opportunity to be at the heart of a caring community, contributing positively to the lives of seniors and team members alike. Sunrise provides a competitive compensation package including medical, dental, vision, life, and disability insurance plans; retirement savings options; paid time off; employee assistance programs; and tuition reimbursement. Candidates have the chance to grow within a company known for its excellent culture and commitment to employee and resident well-being. Employment is contingent upon successful completion of health screenings and vaccinations where required.

By joining Sunrise Senior Living as a Concierge, you embrace a career that allows you to blend your interpersonal strengths with administrative acumen in service to a fulfilling mission. You become integral to shaping first impressions, enhancing resident engagement, and supporting dynamic team operations within a nationally recognized senior living organization committed to excellence and respect.