Concierge

Sunrise Senior Living is a nationally recognized leader in the senior living industry, dedicated to providing exceptional services and care to older adults. The company operates vibrant communities designed to empower residents to live longer, healthier, and happier lives. Known for its compassionate approach and commitment to enrichment, Sunrise Senior Living has earned the prestigious Great Place to Work certification, marking the ninth time it has achieved this accolade. The company fosters a culture where team members can build meaningful relationships not only with residents but also with their families and fellow coworkers, creating a supportive and engaging work environment.

The Concierge role at Sunrise Senior Living, specifically at Brighton Gardens of Wheaton, serves as a crucial frontline position, often being the first point of contact for residents, families, and visitors. This role is integral to the day-to-day operations of the community, combining customer service expertise with administrative responsibilities to ensure a welcoming and efficient experience for all guests. The Concierge manages visitor greetings, coordinates communication, supports recruitment processes, and maintains the front desk and bistro areas to uphold an inviting atmosphere. By integrating safety and risk management practices, the Concierge also helps maintain a secure environment for the residents and staff.

As a Concierge, you will facilitate smooth communication by handling calls promptly and effectively, taking messages, and offering pertinent information about the community. Supporting the Director of Sales and the Executive Director, you will assist in building interest in the community and play a role in the recruitment of new team members. Administrative duties include managing appointment schedules, overseeing community entry protocols, and ensuring the cleanliness and pleasant ambiance of the bistro area. Your role extends to risk management compliance and emergency procedures, reflecting Sunrise's commitment to resident safety and regulatory adherence.

This position demands strong organizational, communication, and customer service skills to manage multiple priorities seamlessly. The Concierge also actively contributes to team success by participating in training, engagement programs, and upholding the company's core values and principles of service. These efforts collectively promote a positive work environment that enhances the quality of life for everyone involved. Sunrise Senior Living offers competitive pay and a comprehensive benefits package designed to support employees' wellbeing and professional growth, including medical, dental, vision, retirement plans, paid time off, tuition reimbursement, and more.

Joining Sunrise Senior Living means becoming part of a community focused on meaningful impact where your contributions make a difference every day. This role is perfect for individuals passionate about service, organized, and eager to support the dynamic needs of a senior living community while developing their career in a rewarding setting. Applicants should be prepared to undergo required pre-employment screenings and vaccinations as mandated by federal, state, or local laws to protect the health and safety of all community members. Sunrise Senior Living not only promises a job but a fulfilling career where you can shine and grow alongside dedicated professionals committed to excellence in senior care.