Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $19.00
Work Schedule
Weekend Shifts
Benefits
supportive work environment
growth opportunities
Make a meaningful impact
competitive hourly wage
Community-focused team
Equal opportunity employer
Job Description
Oakmont Gardens is a distinguished senior living community located in Santa Rosa, California. Renowned for its commitment to providing exceptional care and fostering a warm, welcoming atmosphere, Oakmont Gardens offers residents a supportive environment where they can enjoy an active, fulfilling lifestyle. The community is designed to cater specifically to seniors, emphasizing dignity, respect, and quality of life. It provides a variety of amenities and services tailored to meet the diverse needs of its residents, including well-appointed living spaces, engaging social activities, and professional healthcare support. The team at Oakmont Gardens is passionate about creating a home-like environment where every individual feels valued, respected, and cared for.
The Concierge at Oakmont Gardens plays a pivotal role as the welcoming face and voice at the front desk. This part-time position, offering a competitive pay rate of $19.00 per hour, involves working Thursday, Friday, and Saturday shifts. The Concierge is vital in shaping first impressions and maintaining a seamless connection between residents, guests, and staff. The role requires a friendly, approachable personality combined with strong organizational skills to efficiently manage multiple tasks in a dynamic setting. Responsibilities include greeting residents, visitors, and team members warmly and professionally, answering and directing phone calls courteously, assisting residents with inquiries and scheduling needs, and maintaining the tidiness and security of the front desk and lobby area. The Concierge also manages visitor logs, oversees package deliveries, and shares community announcements, supporting smooth day-to-day operations.
Furthermore, this role demands proactive support in coordinating events, appointments, and transportation, as well as responding appropriately to emergencies or resident alerts following established protocols. The Concierge position at Oakmont Gardens is ideal for individuals who thrive in a community-focused environment, appreciate the value of attentive customer service, and can maintain composure under pressure. The role also includes providing general administrative assistance to the management team, contributing to the overall efficient functioning of the community. Oakmont Gardens values hospitality deeply, emphasizing the importance of greeting everyone warmly by name and with a smile, treating all with courteous respect, anticipating needs and responding promptly, and maintaining professionalism and attention to detail consistently. Candidates who embody these values and desire to make a meaningful daily impact in the lives of seniors and their families will find this an enriching opportunity. Joining Oakmont Gardens as a Concierge means becoming part of a close-knit team dedicated to connection, care, and community, within a supportive workplace that offers opportunities for personal and professional growth. This role is not only about managing a front desk but about being the heart and soul of the community’s welcoming spirit.
The Concierge at Oakmont Gardens plays a pivotal role as the welcoming face and voice at the front desk. This part-time position, offering a competitive pay rate of $19.00 per hour, involves working Thursday, Friday, and Saturday shifts. The Concierge is vital in shaping first impressions and maintaining a seamless connection between residents, guests, and staff. The role requires a friendly, approachable personality combined with strong organizational skills to efficiently manage multiple tasks in a dynamic setting. Responsibilities include greeting residents, visitors, and team members warmly and professionally, answering and directing phone calls courteously, assisting residents with inquiries and scheduling needs, and maintaining the tidiness and security of the front desk and lobby area. The Concierge also manages visitor logs, oversees package deliveries, and shares community announcements, supporting smooth day-to-day operations.
Furthermore, this role demands proactive support in coordinating events, appointments, and transportation, as well as responding appropriately to emergencies or resident alerts following established protocols. The Concierge position at Oakmont Gardens is ideal for individuals who thrive in a community-focused environment, appreciate the value of attentive customer service, and can maintain composure under pressure. The role also includes providing general administrative assistance to the management team, contributing to the overall efficient functioning of the community. Oakmont Gardens values hospitality deeply, emphasizing the importance of greeting everyone warmly by name and with a smile, treating all with courteous respect, anticipating needs and responding promptly, and maintaining professionalism and attention to detail consistently. Candidates who embody these values and desire to make a meaningful daily impact in the lives of seniors and their families will find this an enriching opportunity. Joining Oakmont Gardens as a Concierge means becoming part of a close-knit team dedicated to connection, care, and community, within a supportive workplace that offers opportunities for personal and professional growth. This role is not only about managing a front desk but about being the heart and soul of the community’s welcoming spirit.
Job Requirements
- High school diploma or equivalent
- prior customer service or front desk reception experience preferred
- strong communication skills
- proficiency with basic computer systems
- friendly, calm, and professional demeanor
- ability to multitask and handle high-pressure situations
- ability to sit, stand, and walk for extended periods
- ability to lift up to 20 lbs
Job Qualifications
- High school diploma or equivalent
- prior customer service or front desk reception experience preferred
- strong communication and interpersonal skills
- proficiency with basic computer systems such as Microsoft Office and email
- friendly, calm, and professional demeanor
- ability to multitask and handle occasional high-pressure situations
Job Duties
- Greet residents, visitors, and team members with warmth and professionalism
- answer and direct incoming phone calls with efficiency and courtesy
- assist residents with inquiries, requests, and scheduling needs
- maintain a clean, organized, and secure front desk and lobby area
- manage visitor logs, package deliveries, and community announcements
- support the coordination of events, appointments, and transportation
- respond to emergencies or resident alerts per protocol
- provide general administrative support to the management team
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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