Concierge

Cogir Senior Living, headquartered in Scottsdale, Arizona, is a distinguished operator of senior living communities across 11 states in the United States. Known for its commitment to exceptional care and community enrichment, Cogir Senior Living plays a significant role in enhancing the quality of life for seniors nationwide. As a prominent leader in the senior housing industry, the company focuses on fostering a supportive and growth-oriented environment not only for its residents but also for its employees, thereby ensuring continued excellence and innovation in senior living services.

Cogir's culture is deeply rooted in values of human focus, creativity, and excellence. These core principles drive the organization to continually improve its services and create a nurturing atmosphere where both residents and team members can thrive. The company values the importance of its community members and aims to build meaningful relationships that contribute to a fulfilling experience within each senior living community.

The Concierge position at Cogir Senior Living is a pivotal role within the community, serving as the first point of contact for residents, their families, visitors, and guests. This role demands not only a friendly and approachable demeanor but also a high level of professionalism and organizational skills. The Concierge is entrusted with the responsibility of providing exceptional customer service by welcoming everyone warmly, answering inquiries, and assisting with various resident services. This ensures that each interaction contributes positively to the overall experience within the community.

The Concierge helps maintain the smooth operation of the front desk area, managing tasks such as answering a multi-line telephone system, greeting guests and vendors, maintaining visitor logs, and monitoring community access to ensure security and comfort for all residents. They also support residents with scheduling transportation, activities, and appointments, making life easier and more enjoyable for those in the community.

In addition to direct resident interaction, the Concierge supports administrative functions including data entry, scheduling, light clerical work, and ordering office supplies. Handling resident concerns with patience and professionalism is another vital aspect of the role, along with escalating any serious issues to management for prompt resolution. The Concierge completes work order requests and assists in maintaining the overall operational flow of the community.

This position requires flexibility as the work schedule includes shifts on weekends and holidays, reflecting the community's commitment to resident care at all times. The role suits someone who is not only organized and capable of multitasking but also someone who enjoys engaging with people and is passionate about serving older adults in a dynamic and rewarding environment.

As part of Cogir Senior Living, the Concierge benefits from competitive wages, comprehensive training, and career growth opportunities. The company offers early access to paychecks, a robust benefits package including health, dental, vision, and life insurance, paid vacation, holidays, and sick leave, and a 401K plan with company match. Additionally, employees enjoy meals at work, access to an employee assistance program, and a generous employee referral program. This comprehensive support reflects Cogir's dedication to its team members and underscores its commitment to fostering a workplace where employees feel valued and supported while making a meaningful impact in senior living care.