Concierge

Conroe, TX, USA|Onsite

Job Overview

Employment Type

Temporary

Hourly

Internship

Consulting

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $13.00 - $17.00

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life insurance

Paid vacation

Employee Discounts

Paid training

401(k) retirement plan

Job Description

Cardinal Bay is a mission-driven, not-for-profit senior living health care organization dedicated to enhancing the quality of life for its residents. Emphasizing core values such as Respect, Excellence, Appreciation, Connection, and Honor, Cardinal Bay fosters an environment where seniors are encouraged to grow, thrive, and contribute meaningfully to the community. Their dedication to creating a full life experience through strong relationships and a sense of belonging makes them a trusted and valued provider in senior care. By focusing on these values, Cardinal Bay sets itself apart as a compassionate and comprehensive health care organization with a commitment to serving seniors... Show More

Job Requirements

High school diploma or GED required
Prior customer service experience preferred
Valid Texas Driver's License required with good driving record
Excellent communication and customer service skills required
Strong problem-solving skills, good judgment, and attention to detail required
Understanding of HIPAA requirements required
Proficient in PC skills including Microsoft Office, Word, and some Excel
Must be willing to undergo a routine background check

Job Qualifications

High school diploma or GED
Prior customer service experience
Front desk and telephone experience preferred
Valid Texas Driver's License with good driving record
Excellent communication and customer service skills
Strong problem-solving skills
Good judgment and attention to detail
Understanding of HIPAA requirements
Proficient in PC skills including Microsoft Office, Word, and some Excel
Willingness to undergo routine background check

Job Duties

Remains alert throughout the shift to quickly respond to emergencies or requests for assistance
Monitors all incoming public traffic and assists with questions
Tracks incoming/outgoing residents and guests
Receives guests and others in a courteous, polite, and warm manner
Maintains cleanliness and orderliness of common areas and all other areas visible to the public
Responds to the needs of residents, families, prospective residents, vendors, and visitors by providing immediate and courteous assistance
Locks and unlocks doors at designated times, according to community protocol
Answers telephone and determines nature of call and relays information or routes call as appropriate
Operates paging/telephone system as required
Makes hourly rounds inside and outside the community to ensure safety of residents, staff, and visitors
Escorts residents, staff, or visitors to their vehicles and parks resident’s vehicles on request
Assists with maintenance orders through an electronic maintenance order system
Addresses equipment malfunctions (fire, alarm, etc.) and assists with repairs as appropriate
Monitors emergency calls, doors, and fire alarms and responds in accordance with established policies and procedures
Responds promptly to emergency/fire alarms and any perceived threat to community or individual safety
Sets up or takes down for activities as requested
Maintains a professional appearance and good personal hygiene per company policies

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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