Concierge

Loveland, CO, USA|Onsite

Job Overview

Employment Type

Temporary

Hourly

Internship

Consulting

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Exact $24.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee assistance program

Training and Development

Employee Discounts

Job Description

Aspens at Fort Collins is a reputable senior living community located in Fort Collins, Colorado, dedicated to providing high-quality living experiences tailored to the needs of its residents. The community focuses on enhancing the lives of seniors by offering a supportive, compassionate, and engaging environment where residents and their families feel valued and respected. Known for its commitment to exceptional care and service, Aspens at Fort Collins fosters a welcoming atmosphere that promotes dignity and independence. Its team of professionals works collaboratively to ensure that every resident enjoys a safe, comfortable, and enjoyable lifestyle.

The role of Monday-Friday Concie... Show More

Job Requirements

High school diploma or general education degree
less than one year related experience or training
knowledge of Microsoft Office Suite
ability to read and comprehend simple instructions, short correspondence, and memos
ability to write simple correspondence
ability to effectively present information in one-on-one and small group situations
ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions

Job Qualifications

Ability to read and comprehend simple instructions, short correspondence, and memos
ability to write simple correspondence
ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
ability to deal with problems involving a few concrete variables in standardized situations
knowledge of Microsoft Office Suite
high school diploma or general education degree (GED)
less than one year related experience or training
equivalent combination of education and experience

Job Duties

Speaks to and interacts with residents, families, and visitors while showing empathy, kindness, compassion, and respect
answers phone with a welcoming and inviting attitude, and always responds courteously
assists in scheduling new hires for review and completion of new hire paperwork
assists the Business Office Manager when needed
receives and routes incoming and outgoing mail when needed
types all correspondence as requested
responds promptly and courteously to resident's request for assistance including phone calls and requests from family members and visitors
greets families and visitors, ascertains the nature of their business and introduces to the appropriate department head
answers questions to prospects regarding the community in the absence of the Sales Director
communicates effectively in a language that each resident is capable of understanding
ensures residents and/or responsible parties sign residents out when they leave the community
follows written and verbal instructions
practices good body mechanics and safe working habits
observes and reports safety hazards immediately to supervisor
demonstrates an ability to know each resident and family member by addressing by name
knows, understands, and follows established policies and procedures in emergency situations
works as a team player with other associates and management in accomplishing work assignments
demonstrates a positive and respectful attitude about work issues, policies, and procedures
demonstrates a positive and respectful attitude with residents, families, visitors, associates, and management
complies with attendance and call off policy
attends and/or participates in trainings, in-service meetings, and mandatory meetings
wears clean and appropriate dress per established dress code policy
refrains from discussing resident care issues with families and visitors, and refers all inquiries to immediate supervisor
knows, understands, and follows HIPAA regulations
assists with the training of new employees when required
takes initiative in work, seeks out additional information, and offers solutions/suggestions
takes on special projects or assignments outside of regular duties
provides a variety of housekeeping and/or laundry duties in maintaining the community in an orderly, clean, and sanitary condition
serves and assist residents in the dining room at breakfast, lunch, and dinner if needed
performs all other reasonable duties as assigned or as requested

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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