Concierge

Cary, NC, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $13.20 - $16.50

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

Retirement Savings Plans

Employee assistance program

Paid Time Off

Sick Time

Holiday pay

Tuition Reimbursement

myFlexPay payment option

Job Description

Sunrise Senior Living is an esteemed senior living company dedicated to enriching the lives of older adults through compassionate care and meaningful interactions. Recognized as a Great Place to Work by Activated Insights for the eighth time, Sunrise embodies a culture of support, respect, and community for its residents and employees alike. With a strong commitment to its Mission, Principles of Service, and Core Values, Sunrise creates an environment where each individual is valued and empowered to live a longer, healthier, and happier life. The community at Sunrise of Cary exemplifies these values and continues to strive for excellence in... Show More

Job Requirements

High school degree or GED
Proven customer service experience
Proficiency with computer skills including Microsoft Office and community-specific applications
Ability to learn new software programs
Strong communication skills
Ability to handle multiple priorities efficiently
Commitment to safety and adherence to occupational health and safety regulations

Job Qualifications

High school degree or GED
Proven customer service experience and skills
Proficiency in computer skills including Microsoft Office and Sunrise applications
Ability to learn new software applications
Excellent communication skills both verbal and written
Strong organizational and time management skills
Ability to multitask and prioritize responsibilities effectively

Job Duties

Oversee the community entry area for visitors, guests, and residents and extend a warm welcome
Contact the Director of Sales, Executive Director, or Department Coordinator to coordinate meetings with prospective residents and families
Greet and assist potential job candidates, directing them to apply online or capturing information in the Applicant Tracking System
Answer incoming telephone calls promptly with appropriate greetings and take detailed messages
Provide community overviews to callers and manage appointment scheduling for residents and families
Send get well and sympathy cards to residents and families as needed
Maintain cleanliness and organization of the front desk and Bistro area, including restocking refreshments and ensuring a pleasant atmosphere
Support the Director of Sales with lead tracking and customer relationship management
Monitor compliance with safety regulations and partner with community teams on risk management
Update resident and team member rosters and manage administrative records such as meal tickets and mail distribution
Participate in team meetings, training, and engagement activities to support team success

Job Location

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