Concierge

Tempe, AZ, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Temporary

Hourly

Internship

Consulting

Compensation

Type:

Salary

Rate:

Range $36,334.94 - $42,741.73

Benefits

Excellent compensation package

Exceptional benefit plan for eligible associates and family members

401K matching program for eligible associates

Discounts at Crescent managed properties in North America

Discounts at Marriott properties worldwide

Job Description

Crescent Hotels & Resorts is a distinguished hospitality company known for managing a diverse portfolio of upscale hotels and resorts across North America. With a dedicated commitment to excellence, Crescent Hotels & Resorts focuses on delivering exceptional guest experiences through innovative services and luxurious accommodations. Their properties are often set in prime locations, catering to both leisure and business travelers who seek comfort, style, and a unique sense of place. The company prides itself on fostering a culture of hospitality that values professionalism, teamwork, and growth opportunities for their employees.

One of Crescent Hotels & Resorts' standout propertie... Show More

Job Requirements

Minimum of one year experience as a hotel concierge
Knowledge of local and state attractions and hotspots highly preferred
Marriott brand and service knowledge is highly preferred

Job Qualifications

Minimum of one year experience as a hotel concierge
Knowledge of local and state attractions and hotspots highly preferred
Marriott brand and service knowledge is highly preferred

Job Duties

Provide excellent professional service while addressing guests wide range of requests including but not limited to creating stay itineraries that enable guests to reminisce on remarkable memories, arrange dining reservations, transportation services, local events and attractions, entertainment, deliveries, special occasion requests, tours and more
Achieve the highest level of guest satisfaction during their arrival and departure, plus responding to a wide variety of guest requests, assessing guest needs, adding personal recommendations, and service standards
Listen to and analyze guests needs and provide anticipatory service to go above and beyond, personalizing along the way
Accommodate guest requests in person, over the phone, and through email in English
Process packages and mail as necessary
Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
Assist guests in all inquiries in connection with hotel services, outlets hours of operations, key hotel personnel, directions and

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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