Concierge

Pasadena, CA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $19.00 - $21.50

Benefits

dental plan

vision plan

Health Insurance

critical illness coverage

accident coverage

401(k) retirement savings plan

Health and Dependent Day Care Flexible Spending (FSAs)

Paid Vacation, Sick, Holiday, Bereavement Leave

Tuition Reimbursement

Team Member Referral program

Job Description

Our Assisted Living Facility is dedicated to providing compassionate, high-quality care and support to seniors in a secure and comfortable environment. We are committed to enhancing the quality of life for our residents through personalized services, engaging activities, and a community-centered approach that fosters independence and social connection. Our team of professionals works collaboratively to create a warm and welcoming atmosphere where residents and their families feel valued and cared for. As a trusted establishment in senior living, we prioritize respect, safety, and dignity in all aspects of care and service delivery. Our facility is equipped with modern amenities and... Show More

Job Requirements

At least 18 years of age
Required health screening, TB clearance, and criminal record clearance
High school diploma or equivalent
Previous experience in customer service or hospitality
Proficiency in computer systems
Ability to multitask and prioritize
Excellent communication skills
First Aid/CPR certification
Knowledge of California Code of Regulations Sections: 85065(f)/87411(g)
Ability to maintain confidentiality and uphold ethical standards

Job Qualifications

High school diploma or equivalent
Previous experience in customer service, hospitality, or front desk role, preferably in a senior living or healthcare environment
Excellent interpersonal and communication skills
Proficiency in computer systems, including word processing, email, and database management
Knowledge of safety protocols, emergency procedures, and security measures
First Aid/CPR certification is a plus
Ability to multitask, prioritize responsibilities, and maintain professionalism
Strong problem-solving and conflict resolution abilities

Job Duties

Greet residents, families, and visitors in a warm and friendly manner, creating a welcoming environment
Provide information, answer inquiries, and assist residents and their families with various requests and concerns
Coordinate appointments, transportation, and other services as needed, ensuring a seamless experience for residents
Maintain knowledge of facility amenities, activities, and services, and effectively communicate this information to residents and visitors
Assist with administrative tasks, such as managing incoming and outgoing correspondence, maintaining resident records, and managing appointment schedules
Maintain a clean and organized concierge desk area, ensuring necessary supplies are stocked and readily available
Collaborate with other staff members to address resident needs and resolve any issues or concerns promptly and professionally
Monitor the security and safety of the facility, reporting any unusual incidents or concerns to the appropriate personnel
Act as a liaison between residents, their families, and other departments within the facility to facilitate effective communication and coordination
Always uphold resident privacy and confidentiality
Assist with other related tasks as needed

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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