Concierge

Providence, RI, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $20.00

Benefits

Tuition Reimbursement

Employee Referral Bonus

Health Insurance

Vision Insurance

Dental Insurance

401(k) with match

Employee engagement and culture committee

company sponsored life insurance

Employee assistance program (EAP) resources

Job Description

Lincolnwood Rehab is a leading rehabilitation and healthcare facility dedicated to providing exceptional residential and therapeutic services to its patients. Known for its commitment to quality and compassionate care, Lincolnwood Rehab offers a supportive and professional environment aimed at improving the health and well-being of its residents. Proudly supported by Marquis Health Consulting Services, the facility integrates best practices in healthcare consulting to ensure operational excellence and patient satisfaction. The team at Lincolnwood Rehab believes in fostering a community where residents, families, and staff work together to achieve optimal outcomes in a respectful and caring atmosphere.

We are curren... Show More

Job Requirements

High school diploma or equivalent
primary series of the COVID-19 vaccine required
previous experience in customer service-related field required
experience in healthcare setting required
ability to communicate effectively and professionally
strong interpersonal skills
ability to multitask and manage multiple demands
willingness to work Monday through Friday full-time

Job Qualifications

Primary series of the COVID-19 vaccine required
current and active CNA license in MA strongly preferred
previous experience in customer service-related field required
experience in healthcare setting required
exceptionally strong customer service orientation, presence and perspective
knowledge of customer service strategies and tactics
excellent ability to communicate effectively with patients, visitors, and staff at all levels of the organization
excellent verbal and written communications skills and phone etiquette
experience in dealing with multiple demands simultaneously
ability to deal with people of varying personalities and temperaments
ability to take initiative to resolve immediate problems

Job Duties

Answering and transferring all incoming calls in a courteous and professional manner
giving information, direction and other appropriate assistance to residents, staff, guests and vendors
performing a variety of clerical duties as assigned
greeting potential residents, families, visitors
managing both external and internal calls, taking and communicating messages

Job Location

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