Job Overview
Compensation
Type:
Hourly
Rate:
Range $24.00 - $27.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Life insurance
complimentary onsite parking
monthly metro pass
Employee Meals
Paid Time Off
On-the-job training
growth opportunities
discount room rates
Tuition Reimbursement
Wellness Program
Job Description
The Sunset Marquis is a prestigious four-diamond hotel located in the heart of West Hollywood, offering guests a unique blend of luxury, comfort, and impeccable service. This renowned establishment features elegant accommodations alongside exquisite dining options such as the acclaimed Cavatina restaurant, the exclusive Bar 1200, and a rejuvenating SPA. Known for its vibrant atmosphere and sophisticated ambiance, the Sunset Marquis is an ideal destination for both business and leisure travelers seeking an exceptional experience in one of Los Angeles' most dynamic neighborhoods. The hotel prides itself on delivering exceptional guest service, high standards of hospitality, and maintaining an inviting... Show More
Job Requirements
- associate degree (AA) is a plus
- minimum of one year concierge experience or equivalent combination of education and experience
- luxury hotel and/or luxury residence experience preferred
- experience in high volume/fast-paced environments preferred
- proficient in English verbal and written
- experience with Opera PMS is a plus
- experience with Alice software is a plus
- membership in Les Chefs is a plus
- membership in LACA is a plus
- long periods of stationary standing
- ability to frequently lift or move up to 10 pounds and occasionally lift or move up to 25 pounds
Job Qualifications
- associate degree (AA) is a plus
- minimum of one year concierge experience or equivalent combination of education and experience
- luxury hotel and/or luxury residence experience preferred
- experience in high volume/fast-paced environments preferred
- proficient in English verbal and written
- experience with Opera PMS is a plus
- experience with Alice software is a plus
- membership in Les Chefs is a plus
- membership in LACA is a plus
Job Duties
- maintain confidentiality of guest and hotel information
- interact with guests ensuring prompt, accurate, and courteous service
- properly receive, record, and distribute high volumes of incoming/outgoing guest packages
- adhere to all cashiering procedures
- coordinate guest requests with designated vendors according to departmental standards
- cross-train in other front office related areas
- demonstrate professional integrity and ethical conduct
Job Location
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