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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $14.25 - $18.25
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Medical
Dental
Vision
Paid Time Off
401k Retirement Plan
Life insurance
Team Member Assistance Program
Job Description
Distinctive Living is a reputable assisted living community located in Twinbrook, dedicated to providing an exceptional quality of life for its residents. Our community is centered around creating a warm, welcoming, and supportive environment where older adults can enjoy an enriching lifestyle with personalized care and service. As a company, Distinctive Living places a strong emphasis on personal and professional growth for its team members, fostering a culture where employees feel valued, inspired, and supported in achieving their full potential. We are proud to be recognized as a certified Great Place to Work, a testament to our commitment to maintaining... Show More
Job Requirements
- High school diploma or equivalent
- six months of receptionist or similar experience
- effective verbal and written communication skills
- ability to use basic computer applications
- availability to work weekend shifts from 9 AM to 5 PM
- professional attitude and appearance
- strong interpersonal skills
Job Qualifications
- High school diploma or equivalent
- six months of experience in a receptionist or similar role
- preferred experience with Microsoft Word and Excel
- excellent verbal and written communication skills
- ability to communicate clearly in person and over the phone
- strong customer service orientation
- ability to multitask and manage time effectively
- friendly and professional demeanor
Job Duties
- Assist residents, families, visitors, and employees with questions or problems resulting in a positive experience
- greet all visitors and answer incoming calls professionally and respectfully
- monitor entry area for visitors and guests, greet and direct as necessary
- answer incoming telephone calls and resident calls, forward and take messages
- receive and send packages for residents
- assist with residents who request help with mailing letters and packages
- manage the lobby by ensuring the desk and area are clean and neat, create a comfortable and inviting environment
- assist activity director in promoting activities in the lobby
- manage the inquiry process and connect callers or visitors to appropriate team members
- respond to inquiries and tours when key staff are unavailable
- facilitate community tours as needed
- support marketing standards and assist with sales and marketing duties including lead management and assembling marketing packets
- assist in processing new resident documentation
- help maintain resident files confidentially
- promote and encourage resident participation in activities
- follow and communicate company policies and procedures
- perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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