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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $12.25 - $15.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
wellness programs
flexible scheduling
Job Description
Marriott International is a globally recognized leader in the hospitality industry, renowned for its commitment to quality service, luxurious accommodations, and exceptional guest experiences. Operating a vast portfolio of hotels and resorts worldwide, Marriott prides itself on setting high standards for hospitality and customer care. As a hospitality company, Marriott focuses on creating memorable stays for its diverse clientele, ranging from business travelers to vacationing families. The company is celebrated not only for its facilities but also for its dedication to staff development and fostering inclusive work environments.
The role of Concierge at Marriott is pivotal in delivering the br... Show More
The role of Concierge at Marriott is pivotal in delivering the br... Show More
Job Requirements
- Proven experience as a concierge or in a similar role
- Excellent knowledge of the local area, including attractions, events, and activities
- Strong organizational and multitasking abilities
- Exceptional communication skills and a customer-oriented approach
- Fluent in English
- High school diploma
Job Qualifications
- Proven experience as a concierge or in a similar role
- Excellent knowledge of the local area, including attractions, events, and activities
- Strong organizational and multitasking abilities
- Exceptional communication skills and a customer-oriented approach
- Fluent in English
- additional languages are a plus
- High school diploma
- degree in hospitality or relevant field preferred
Job Duties
- Provide guests with information about local features such as shopping, dining, nightlife, and recreational destinations
- Make travel arrangements for guests, including tours, reservations, and transportation
- Assist guests with services such as spa appointments, tee times, tickets to special events, and restaurant reservations
- Handle special requests for guests with specific needs
- Coordinate the delivery of guest amenities and handle luggage assistance when needed
- Maintain a logbook of guest inquiries and requests, ensuring timely follow-up and satisfaction
- Build and maintain relationships with local vendors and service providers
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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