
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.25 - $19.75
Work Schedule
Standard Hours
Benefits
Excellent Benefits
401(k) contributions
Paid vacation
Paid sick leave
opportunities to grow
Dynamic environment
Culture of people first
Job Description
Clearwater Highland Park is a premier luxury senior living community located in Dallas, TX, known for providing an exceptional quality of life for its residents. As part of Clearwater Living, a leading provider in senior living, Clearwater Highland Park thrives on a culture that values people first and service always. The community offers a warm, inviting environment where seniors can enjoy comfort, dignity, and an array of enriching experiences. Clearwater Living associates benefit from excellent perks including outstanding benefits, 401(k) contributions, paid vacation and sick leave, and opportunities for professional growth within a dynamic, fast-paced environment. The company places a strong emphasis on teamwork and open communication, fostering a supportive atmosphere for employees and residents alike.
The Concierge role at Clearwater Highland Park is a vital position responsible for shaping the initial impression that visitors and residents experience. As the first point of contact, the Concierge sets a warm and welcoming tone that reflects the community’s commitment to exceptional customer service. This role involves greeting visitors, answering phone calls with a courteous and professional demeanor, relaying messages accurately, and supporting multiple departments through various administrative tasks. The Concierge helps maintain a neat and organized front entrance, lobby, and reception area, ensuring these spaces reflect the community's standards of professionalism and hospitality. Additionally, the Concierge plays an important role in maintaining safety and security by monitoring visitors and reporting any suspicious activity or emergency concerns immediately.
Beyond these daily operational responsibilities, the Concierge also supports community life by managing meal attendance tracking, sorting incoming mail, handling residents’ special requests, and maintaining the lost and found system. The position requires a high level of organization, attention to detail, and the ability to balance multiple priorities while demonstrating a positive, professional image at all times. Clearwater Highland Park seeks a candidate who embodies the company’s core values and is committed to making every interaction meaningful and service-oriented. This employment is part-time or full-time (specifics can be confirmed upon application), with a focus on fostering a fulfilling work environment at a respected community dedicated to senior care.
The Concierge role at Clearwater Highland Park is a vital position responsible for shaping the initial impression that visitors and residents experience. As the first point of contact, the Concierge sets a warm and welcoming tone that reflects the community’s commitment to exceptional customer service. This role involves greeting visitors, answering phone calls with a courteous and professional demeanor, relaying messages accurately, and supporting multiple departments through various administrative tasks. The Concierge helps maintain a neat and organized front entrance, lobby, and reception area, ensuring these spaces reflect the community's standards of professionalism and hospitality. Additionally, the Concierge plays an important role in maintaining safety and security by monitoring visitors and reporting any suspicious activity or emergency concerns immediately.
Beyond these daily operational responsibilities, the Concierge also supports community life by managing meal attendance tracking, sorting incoming mail, handling residents’ special requests, and maintaining the lost and found system. The position requires a high level of organization, attention to detail, and the ability to balance multiple priorities while demonstrating a positive, professional image at all times. Clearwater Highland Park seeks a candidate who embodies the company’s core values and is committed to making every interaction meaningful and service-oriented. This employment is part-time or full-time (specifics can be confirmed upon application), with a focus on fostering a fulfilling work environment at a respected community dedicated to senior care.
Job Requirements
- High school diploma or GED required
- Minimum one year of experience in senior living, hospitality or related field preferred
- Ability to meet health requirements including TB test
- Background clearance according to government regulations
- Strong communication and customer service skills
- Ability to maintain a professional appearance and demeanor
- Willingness to work in a fast-paced, dynamic environment
Job Qualifications
- High school diploma or GED required
- A minimum of one year of work experience in senior living, hospitality or in related field preferred
- Background clearances as required by government regulations
- Must meet health requirements, including TB
- Current First Aid/CPR/BLS certification a plus
Job Duties
- Ensure front entrance, lobby, and reception areas are neat, clean, and organized at all times, presenting a professional first impression of the community
- Ensure all people who come in contact with are welcomed to the community by standing to greet and offering any assistance needed
- Answer, transferring, and delivering appropriate message calls while using a professional and courteous voice
- Monitor all visitors, requesting them to sign in/out of logbook, reporting suspicious persons or activity immediately to the supervisor
- Sort and distribute incoming mail
- Accept and report resident's special requests
- Maintain community's lost and found system
- Order and replenish administrative supplies as necessary
- Support Executive Director and other departments in administrative functions as needed
- Maintain and check off meal attendance tracking form alerting staff of needed room services or residents who have not yet attended meals
- Ensure regulatory compliance and report any issues or concerns immediately
- Comply with Clearwater Living standards/policies to encourage safe and efficient operations
- Encourage teamwork through open communication with associates
- Display a positive and professional image through actions and maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag when working
- Represent the Clearwater Living principles and core values on a daily basis
- Perform other duties and tasks as assigned or required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster


Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily

