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Job Overview
Employment Type
Full-time
Work Schedule
Fixed Shifts
Benefits
401k Company Match
Education Assistance
Flight training bonus
fertility assistance
Adoption assistance
Financial consultations
Relocation assistance
Job Description
Textron Aviation is a renowned global leader in the private aviation industry, widely recognized for its iconic Cessna and Beechcraft brands. With a rich legacy spanning nine decades, the company has continuously inspired the journey of flight by delivering innovative and reliable aircraft solutions. Textron Aviation prides itself on fostering a passionate aviation community and empowering individuals with the freedom to explore the skies. The company's dedication to excellence is matched by its commitment to providing a supportive and dynamic work environment, allowing employees to expand their skills, try new fields, and build thriving careers. Textron Aviation offers a comprehensive... Show More
Job Requirements
- A high school diploma, an equivalent certificate is required
- A minimum 1-year experience in customer experience or relative administrative experience is required
- Ability to obtain and maintain an airport security badge may be required if applicable
- Strong communication skills in both written and verbal is helpful
- Ability to operate and use a multiline telephone is helpful
- Must be able to maintain a professional demeanor, listen to instructions, and interpersonal skills is helpful
Job Qualifications
- High school diploma or equivalent certificate
- Minimum 1-year experience in customer experience or relative administrative experience
- Strong communication skills in both written and verbal forms
- Ability to operate and use a multiline telephone
- Ability to maintain a professional demeanor and good interpersonal skills
- Willingness to obtain and maintain an airport security badge if applicable
Job Duties
- Maintain a clean, organized, and presentable customer business center
- Coordinate customer needs and requests to ensure excellent service
- Follow proper phone procedures and keep the refreshment area stocked
- Greet customers warmly and provide assigned workspaces and internet access
- Assist with reservations for hotels, transportation, and meals, and offer information on local attractions, restaurants, and events
- Oversee visitor sign-ins, badges, courtesy car usage, and flight tracking
- Maintain customer data in Salesforce, update visitor logs, process purchase orders, and handle payments
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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