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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $21.00
Work Schedule
Standard Hours
Flexible
Benefits
Defined Growth Opportunities
flexible schedules
Vacation pay
sick pay
Appreciation days
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Job Description
Aegis Gardens Newcastle is a part of Aegis Living, a national leader in retirement, assisted living, and memory care services. This company is renowned for providing superior senior lifestyle accommodations, emphasizing health, quality of life, well-being, and a strong sense of community. Aegis Gardens Newcastle offers a welcoming environment for residents, families, and staff alike, making it a respected establishment within the healthcare and senior living industries. Their mission focuses on delivering compassionate care and creating meaningful experiences for seniors, with a commitment to exceptional service and support. As a part of this reputable organization, Aegis Gardens Newcastle reflects Aegis... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in customer service or receptionist role preferred
- ability to communicate effectively both verbally and in writing
- must be able to work flexible schedules including weekends
- must be willing to take 2-step TB test
- background check clearance
Job Qualifications
- Compassionate and positive attitude
- ability to remain calm and think quickly under stressful situations
- preferred previous experience working as a receptionist, concierge, and/or supervisory role
- sensitivity to resident needs and the ability to build positive relationships
- display a desire to exceed expectations with every interaction
- must be willing to take 2-step TB test
Job Duties
- Greet and direct visitors, families, residents, and employees to the right person or place and provide exceptional customer service
- answer all phone calls in a professional manner and handle the front desk and all assigned duties
- coordinate medical appointments and family outings with care and nursing staff
- support the smooth operation for the marketing department and office manager
- have in depth familiarity with the community layout and employees' responsibilities
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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